Logistics Supervisor

Ashland; Wilmington (DE); On-site; USD 50,000 - 70,000; Full time

Job summary

Ashland in Wilmington, Delaware, seeks a logistics professional responsible for coordinating shipping and warehouse operations. This role involves supervising a logistics team and ensuring timely product delivery while adhering to safety and compliance standards.

The ideal candidate will have at least two years of logistics experience, an HS diploma, and skills in SAP and Microsoft Office. Candidates must communicate effectively and exhibit strong problem-solving capabilities.

Ashland promotes an inclusive workplace accepting diverse backgrounds.

Qualifications

• Two years of logistics experience in a manufacturing facility.
• Proven experience in safe chemical movement and DOT regulations.
• Exceptional work planning and problem-solving skills.

Responsibilities

• Schedule product shipping based on availability and requirements.
• Supervise the logistics team and coordinate procurement.
• Track product quality and resolve customer inquiries.

Skills

Logistics experience

Proven SAP experience

Intermediate to advanced Excel skills

Interpersonal skills

Education

HS Diploma or equivalent

Associate degree in Logistics or Supply Chain Management

Tools

SAP

Microsoft Office

Job description

Responsibilities

• Schedules product shipping based on product availability, manpower, plant schedules and customer requirements for customer order allocations.
• Supervises warehouse logistics team.
• Coordinates packaged raw material procurement in advance to ensure requirements are staged and ready to meet production plans. Raises concerns for potential material shortages to operations and supervision and works directly with vendors and Ashland procurement to resolve problems, then determines alternate sourcing options.
• Understands, abides by, and stays current on DOT regulations and procedures.
• Contacts carrier representative to schedule shipping arrangements and issue shipping instructions.
• Tracks product quality release and communicates progress through production, quality assurance testing, and booking.
• Investigates problems, recommends alternative solutions, and implements corrective action items assigned through customer complaint responses.
• Processes customer and distribution center product returns.
• Works with Quality Assurance team closely for material to be reworked or reclassified into another grade of material if it does not meet specifications for sales, which may involve release of material after the due date has passed.
• Processes reclasses required for special requests.
• Provides timely, accurate and thorough tracking of on‑time shipping performance, delinquent order trends, and other service‑related metrics.
• Responds to and assists in resolving quality customer inquiries and complaints as assigned.
• Serves as backup support for departmental staff as needed.
• Performs departmental related duties as assigned to ensure efficient and effective operation.
• Sends SAP reports to Environmental Specialist and/or applicable employees.
• Facilitates shipping of finished goods product from manufacturing plant to storage warehouse then tracks and coordinates release of products with Quality Assurance to release to customers. Assists with inventory accuracy investigations as requested.
• Conducts monthly cycle counts of inventory.
• Orders shipping supplies/materials as needed.
• Electronically scans and files all documents as per records retention requirements and guidelines.
• Actively contributes to the organizational goals by taking initiative, executing on goals and focusing on performance and safety.
• Improves the organization capacity and capabilities through building collaborative relationships, optimizing diverse talent and utilizing positive communications and influence with others.

Qualifications

• Two (2) years of logistics experience in a manufacturing facility.
• HS Diploma or equivalent.
• Proven DOT experience exemplifying safe, efficient, and environmentally responsible movement of chemicals manufactured.
• Proven SAP or similar database experience in a chemical manufacturing facility.
• Intermediate to advanced skills in Microsoft Excel and Microsoft Office applications.
• Exceptional interpersonal skills along with the ability to clearly communicate and relate to employees at all levels of the organization.
• Able to identify critical issues and formulate action plans with all levels of management, including Corporate; develop and foster a positive work environment at all levels; and resolve conflicts through problem resolution skills.
• Exceptional work‑planning and problem‑solving skills to identify quality improvement opportunities and formulate action plans into implementation.
• Well organized, able to work independently as a self‑starter with minimal supervision while keeping management informed.
• Possesses flexibility to adjust to rapidly changing work priorities while prioritizing work and responsibilities to accommodate changes as needed.
• Ability to remain calm if site emergency occurs, then respond appropriately as directed by Site Emergency Director.
• Capable of evacuating the manufacturing process areas in a timely manner should an emergency arise.
• Wears and properly utilizes appropriate personal protective equipment to work or visit within the manufacturing process area, including a hard hat, safety glasses, earplugs, steel‑toed shoes, gloves, FRCs, or other equipment as required by the work performed and the location where work is performed.
• Perform physical requirements such as walking, climbing stairs, lifting up to 25 lbs., and tolerating extreme weather conditions.
• Available and willing to work short‑notice callouts, weekends, and holidays as necessary.
• Must be authorized to work in the United States.

Preferred Skills

• Associate degree in Logistics and Supply Chain Management or similar discipline with two (2) or more years of experience in a chemical manufacturing facility.
• Production planning and scheduling experience.

Equal Opportunity Employer

Ashland is proud to be an Equal Opportunity Employer Minorities/Women/Veterans/Disabled/Gender Identity/Sexual Orientation. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.