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A leading logistics services company is seeking a Customer Order Coordinator to manage the execution of customer orders. This fully remote position offers a competitive salary of up to $22.00/hr and a comprehensive benefits package. Ideal candidates will have strong customer service skills, proficiency in Microsoft Excel, and the ability to multitask in a fast-paced environment.
Employer Industry: Logistics Services
Why consider this job opportunity:
- Salary up to $22.00/hr
- Comprehensive benefits package including medical, dental, and vision
- 401(k) retirement plan with pre-tax and Roth post-tax contributions available
- Fully remote position until the on-site location is established
- Opportunity to work in a fast-paced environment with potential for growth
- Supportive work culture focused on outstanding customer service
What to Expect (Job Responsibilities):
- Manage execution of customer orders by coordinating and scheduling the pickup and delivery of vehicles
- Communicate promptly with staff, independent contractors, and pickup and delivery contacts via email and telephone
- Update CRM activities and maintain accurate data after each communication
- Ensure compliance with applicable DOT regulations and laws
- Manage storage facility operations, including vehicle inventory and verification
What is Required (Qualifications):
- High School Diploma
- Minimum of 6 months of customer service experience; inventory experience is a plus
- Strong proficiency in Microsoft Office Excel and CRM systems
- Typing proficiency with a minimum score of 37 WPM
- Strong written and verbal communication skills
How to Stand Out (Preferred Qualifications):
- Experience in logistics, scheduling, and coordinating
- Ability to multitask and maintain attention to detail in a fast-paced environment
- Advanced computer skills and professionalism
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