Logistics Specialist I

uberfreight; Rogers (AR); Hybrid; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health plan

Dental benefits

Vision benefits

401k match

Parental leave

Disability coverage

Life insurance

Incentive bonus program

Job summary

Uber Freight in Rogers, AR is seeking a detail-oriented Logistics Specialist to support the Cummins account, coordinating with carriers and customers to ensure shipments move smoothly and on time.

The role emphasizes strong communication, multitasking in a fast-paced environment, and collaboration with cross-functional teams. Hybrid schedule includes 3 days in-office and 2 days remote, with standard business hours.

Qualifications

• High school diploma or GED required.
• 0-1 years in Transportation, Logistics, Customer Service, or similar.
• Bachelor's degree in Supply Chain, Logistics, Transportation, Business, or related field preferred.

Responsibilities

• Manage day-to-day transportation execution and shipment lifecycle for the Cummins account using Uber Freight's TMS.
• Coordinate shipment planning, carrier assignments, pickups, and deliveries to ensure freight moves efficiently and meets customer expectations.
• Monitor shipments, identify delays or service disruptions, and take action to resolve issues.
• Build and maintain strong relationships with carriers, customers, and internal teams.
• Leverage routing guides and carrier networks to secure timely, cost-effective freight coverage.
• Use TMS tools to optimize routing, consolidate orders, and maintain records.
• Investigate shipment discrepancies, system errors, and carrier invoice issues.
• Communicate professionally with customers, carriers, and stakeholders about status and updates.
• Monitor performance to identify recurring challenges and suggest improvements.
• Support continuous improvement initiatives focused on efficiency and customer satisfaction.
• Collaborate across teams to resolve operational challenges and ensure consistent service.

Skills

Communication

Organization

Time management

Education

High school diploma or GED

Bachelor's degree in Supply Chain/Logistics (preferred)

Tools

TMS

Microsoft Office

Google Workspace

Job description

Schedule: FT

Job Type: Hybrid

Salary Type: Hourly

Req #: 3625

About the Role

Uber Freight is seeking a detail-oriented, customer-focused Logistics Specialist to support our Cummins account in Rogers, AR . In this role, you will play an important part in managing daily transportation operations, ensuring shipments move efficiently, service expectations are met, and customers receive exceptional support.

As part of our Managed Transportation team, you will coordinate with carriers, customers, and internal partners to execute shipments, resolve transportation challenges, and identify opportunities to improve service and operational efficiency.

This opportunity is ideal for someone who enjoys problem-solving, managing multiple priorities, building relationships, and taking ownership in a fast-paced logistics environment.

Location: Rogers, AR - Uber Freight Center of Excellence

Work Arrangement: Hybrid (3 days in-office, 2 days remote)

Schedule: Monday-Friday, standard business hours

What the Candidate Will Do

• Manage the day-to-day transportation execution and shipment lifecycle for the Cummins account using Uber Freight's Transportation Management System (TMS).
• Coordinate shipment planning, carrier assignments, pickups, and deliveries to ensure freight moves efficiently and meets customer expectations.
• Monitor shipments proactively, identify potential delays or service disruptions, and take appropriate action to resolve issues.
• Build and maintain strong working relationships with carriers, customers, and internal operational teams.
• Utilize routing guides and available carrier networks to secure timely, cost-effective freight coverage.
• Leverage TMS tools to optimize shipment routing, consolidate orders when appropriate, and maintain accurate transportation records.
• Investigate and resolve shipment discrepancies, system errors, and carrier invoice issues.
• Communicate professionally and proactively with customers, carriers, and internal stakeholders regarding shipment status, exceptions, and service updates.
• Monitor carrier, shipper, and receiver performance to identify recurring challenges and recommend improvements.
• Support continuous improvement initiatives focused on transportation efficiency, cost savings, and customer satisfaction.
• Collaborate with cross-functional teams to resolve operational challenges and ensure consistent service delivery.
• Assist with training and supporting customer or vendor users on TMS processes and account-specific workflows as needed.

Basic Qualifications

• High school diploma or GED equivalent.
• 0-1 years of related experience in Transportation, Logistics, Supply Chain, Customer Service, or a similar operational environment.
• Strong communication, organizational, and time-management skills.
• Ability to work effectively in a fast-paced environment while managing multiple priorities.
• Willingness and ability to work a hybrid schedule based out of our Rogers, AR office.

Preferred Qualifications

• Bachelor's degree in Supply Chain, Logistics, Transportation, Business, or a related field.
• Previous experience in transportation operations, freight coordination, logistics, or supply chain management.
• Experience working with a Transportation Management System (TMS).
• Proficiency with Microsoft Office Suite or Google Workspace.
• Experience supporting dedicated customer accounts or working in a customer-facing operational environment.
• Familiarity with carrier coordination, shipment tracking, routing guides, or freight execution.
• Strong analytical and problem-solving skills with the ability to identify issues and implement effective solutions.
• Ability to prioritize competing demands, adapt to changing operational needs, and maintain attention to detail.
• Demonstrated ability to collaborate across teams, take ownership of responsibilities, and proactively resolve operational challenges.
• A customer-first mindset with a commitment to reliability, accountability, and continuous improvement.

Benefits & Compensation for U.S. Employees

Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company sponsored health plan, dental and vision benefits, 401k match, financial and mental wellness benefits, parental leave, short- and long-term disability coverage, life insurance and more. US based employees may also be eligible for a performance or sales incentive bonus program, participation in Uber Freight equity awards, and other types of compensation depending upon the role.

About Uber Freight

Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using real‑time data from millions of shipments to guide smarter decisions. That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight. Learn more at www.uberfrei