Logistics/Scheduling Coordinator Syracuse, NY

Kaizen Lab Inc.; City of Syracuse (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a dynamic and employee-owned company as a Logistics/Scheduling Coordinator, where you will play a crucial role in optimizing daily operations. This position involves managing the schedules of template and installation crews, ensuring timely service delivery in a fast-paced environment. Your strong organizational and communication skills will be key in resolving scheduling conflicts and maintaining accurate records. With opportunities for professional growth and a supportive team culture, this role is perfect for someone looking to make a meaningful contribution in a collaborative setting.

Benefits

Employee Stock Ownership Plan

Competitive Pay

Professional Growth Opportunities

Collaborative Team Environment

Qualifications

• Strong organizational skills and attention to detail are essential.
• Previous experience in scheduling or logistics is highly preferred.

Responsibilities

• Coordinate daily schedules for template and installation crews.
• Communicate effectively with crews and customers to confirm appointments.

Skills

Organizational Skills

Communication Skills

Problem-Solving

Attention to Detail

Customer Service

Education

High School Diploma or GED

Tools

Moraware

Job description

Job Title: Logistics/Scheduling Coordinator

FLSA Classification: Non-Exempt

Department: Customer Service

Reports To: Customer Service Manager

Employment Type: Full-Time

Pay: $20.00

About Us:
Busch Products Inc is an employee-owned (Employee Stock Ownership Plan (ESOP)) company focused on delivering exceptional service and precision in countertop fabrication. We believe in empowering our team members, fostering collaboration, and maintaining a culture of ownership and accountability.

Job Summary:
The Logistics/Scheduling Coordinator is responsible for managing and optimizing the daily routing of our template and install crews. The ideal candidate will thrive in a fast-paced environment, ensuring seamless operations and exceptional service delivery.

Essential Job Duties and Responsibilities:

1. Coordinate daily schedules for template and installation crews, optimizing routes for efficiency.
2. Communicate effectively with crews, customers, and internal teams to confirm appointments and address schedule changes.
3. Monitor real-time progress of crews, ensuring schedules are followed and any adjustments are communicated promptly.
4. Resolve scheduling conflicts and last-minute changes with professionalism and poise.
5. Maintain accurate records of daily schedules and completed jobs in Moraware or similar scheduling software.
6. Collaborate with the production and sales teams to align scheduling with project timelines.

Minimum Qualifications:

1. High School Diploma or GED
2. Previous experience in scheduling, dispatch, logistics, or routing roles is highly preferred.
3. Strong organizational skills and attention to detail.
4. Excellent communication skills, both written and verbal.
5. Ability to problem-solve and adapt to changes quickly.
6. Familiarity with scheduling software (Moraware experience is a plus).

Knowledge, Skills, and Abilities:

1. Excellent communication and interpersonal skills to effectively collaborate with internal teams and external customers, including written and verbal.
2. Strong attention to detail.
3. Excellent customer service skills.
4. Organization and time management skills.
5. Ability to prioritize tasks and manage multiple responsibilities under tight deadlines and changing priorities.
6. Ability to use computers, software, and other technology.

Why Join Us?

1. Be part of an employee-owned company where your contributions truly matter.
2. Competitive pay and benefits.
3. Opportunities for professional growth and development.
4. A supportive, collaborative team environment.

Busch Products is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.