Logistics Sales Associate (Bilingual Chinese) (EM7210)

Samsung SDS

Plano (TX)

On-site

USD 70,000 - 110,000

Full time

6 days ago

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Benefits offered by this job

Comprehensive Health Coverage

401(k) with Company Match

Flexible Spending Accounts

Paid Time Off & Holidays

Life & Disability Insurance

Employee Discounts

Wellness Programs

Learning & Development

Service Awards

Subsidized Lunch Support

Job summary

Samsung SDS America, Inc. in Plano, TX is seeking a Logistics Sales Associate to drive new business and manage customer relationships across international freight forwarding and integrated 3PL services. You will create customized proposals, collaborate with Pricing and Operations, and push for revenue growth while coordinating with overseas partners.

The role requires 3+ years in logistics sales, a Bachelor’s degree in a related field, and willingness to travel up to 30% in the U.S. Plano onsite.

Qualifications

Bachelor’s Degree required; Business, Marketing, Logistics, or related field preferred.
3+ years of experience in logistics, 3PL transportation sales roles.
Proven sales experience in logistics, freight forwarding, or related industries.
Experience with consulting-based logistics proposals a plus.
Solid understanding of domestic and international transportation (trucking, air, ocean).
Proactive, positive attitude with strong relationship-building and business development skills.
Understanding of logistics operations, pricing, AR/AP basics.
Excellent communication, presentation, and problem-solving skills.
Strong organizational skills and ability to manage multiple priorities.
Willingness to travel up to 30% in the U.S.
Bilingual English and Mandarin Chinese preferred; onsite in Plano, TX.

Responsibilities

Develop new business opportunities and acquire customers across international freight forwarding and 3PL services.
Prepare customized logistics proposals covering air/ocean freight, drayage, customs clearance, and project logistics.
Lead RFQs/RFPs, follow up on sales opportunities, and identify upsell opportunities.
Collaborate with Pricing, Operations, and overseas partners to deliver solutions.
Manage sales activities from lead generation to contract closure, meeting revenue targets.
Maintain a qualified sales pipeline using CRM and other tools.
Coordinate with Legal for contracts and service agreements.
Serve as the commercial contact with Operations to ensure service delivery.
Provide regular updates on sales performance, pipeline, AR/AP status.

Skills

Relationship building

Business development

Sales prospecting

Negotiation

CRM management

Pricing knowledge

Communication

Presentation skills

Problem solving

Organizational skills

Multitasking

Microsoft Office

Education

Bachelor’s Degree in Business/Marketing/Logistics

Tools

Microsoft Office (PowerPoint, Excel, Word, Outlook)

Job description

Why join Samsung SDS?

Samsung SDS plays a leading role in the global logistics market with unique logistics services. With its innovative IT technology, SDS developed the integrated logistics solution called “Cello” in 2010, started its logistics business in 2012 and expanded its logistics business with Business Process Outsourcing.

Smart Logistics Division tech-driven innovators shaping the future of global supply chain solutions. Our logistics platform Cello blends cutting-edge IT with real-world logistics, offering smarter, faster, and more reliable services to our clients around the world.

To learn more about Samsung SDS America, Inc. please visit www.CelloLogistics.com.

Key Responsibilities

The Logistics Sales Associate is responsible for developing new business opportunities, acquiring customers, and supporting revenue and profitability growth across international freight forwarding, domestic transportation, and integrated 3PL logistics services.

The role focuses on proactive sales activities, including prospecting, cold calling, customer visits, lead generation, RFQs/RFPs, and customized logistics proposals. Target industries include manufacturing, automotive, high-tech, renewable energy (Solar & ESS/BESS), and project cargo, as well as other industries with logistics needs.

The successful candidate will work closely with internal Pricing, Operations, and overseas partners to deliver competitive and customized logistics solutions.

1. New Customer Acquisition & Business Development

Identify and engage potential customers through cold calling, networking, sales tools, market research, and customer visits.

Prepare and present customized logistics proposals covering air and ocean freight, drayage, customs clearance, domestic transportation, integrated 3PL solutions, and project logistics, including Out-of-Gauge (OOG), oversized, and heavy haul cargo.

Participate in RFQs/RFPs and actively follow up on sales opportunities.

Identify upselling and cross-selling opportunities within new and existing accounts.

Identify and develop relationships with overseas freight forwarders and logistics partners to generate international business opportunities.

2. Sales Execution & Revenue Generation

Manage sales activities from lead generation through proposal development, negotiation, and contract closure, with appropriate internal support.
Work toward assigned revenue, gross profit, and new customer acquisition targets.
Develop and maintain a qualified sales pipeline using CRM and other sales tools.
Conduct regular customer meetings and follow up on prospective business opportunities.

3. Pricing & Contract Coordination

Collaborate with the Pricing team to obtain competitive freight rates and develop profitable logistics proposals.

Coordinate with the Legal team to support contract review and execution.

Support pricing negotiations, contract discussions, and service agreement preparation.

4. Operational & Issue Management

Serve as a key commercial contact for customers and coordinate with the Operations team to support smooth service delivery.

Assist in resolving operational and service-related issues to maintain customer satisfaction.

5. Financial & Risk Oversight

Monitor and manage accounts receivable (AR) and accounts payable (AP), ensuring timely collection and payment.

Coordinate with the Claims/Customer Service team to resolve complaints and service-related issues.

6. Customer Relationship Management

Build and maintain strong client relationships, providing updates, service information, and industry insights.

Ensure customer satisfaction by proactively addressing potential issues.

7. Cross-functional Collaboration

Work with Marketing, Operations, Pricing, Legal, and Claims teams to deliver solutions aligned with customer needs.

Coordinate internal resources to support account growth and service quality.

8. Reporting & Communication

Provide regular updates to management on sales performance, pipeline, AR/AP status, and business opportunities.

Share insights on market trends, competitor activities, and potential opportunities.

Bachelor’s Degree required; Bachelor’s in Business, Marketing, Logistics, Supply Chain, or related field preferred
3+ years of experience in logistics, 3PL transportation sales roles in the logistics industry relevant industry
Proven sales experience in logistics, freight forwarding, or related industries
Experience with consulting-based logistics proposals a plus
Professional knowledge thorough understanding of the domestic and international transportation industry (trucking, air and ocean modes)
Proactive, positive attitude with strong relationship-building and business development skills
Understanding of logistics operations, pricing, and financial basics (AR/AP)
Excellent communication, presentation, and problem-solving skills
Strong organizational skills and ability to manage multiple priorities
Self-motivated, enthusiastic, and team player
Proficiency in Microsoft Office (PowerPoint, Excel, Word, Outlook)

Willingness to travel up to 30% in the U.S.

Bilingual proficiency in English and Mandarin Chinese is strongly preferred, with excellent verbal and written communication skills in both languages.
Work Location: Plano, TX (Onsite)

We believe that when you thrive, we all succeed. That’s why our benefits are built to support your health, well-being, career growth, and life outside of work.

Comprehensive Health Coverage Top-tier medical, dental, vision, and prescription plans to keep you and your family covered.

401(k) with Company Match Invest in your future with our competitive retirement savings plan—and we’ll match your contributions.
Flexible Spending Accounts (FSAs) Set aside pre-tax dollars for healthcare or dependent care expenses.
Paid Time Off & Holidays Generous PTO plus company-paid holidays to recharge and unplug.
Family/Medical/Bereavement/Parental Leave Paid leave to support you during hardships or life’s biggest moments.
Life & Disability Insurance Peace of mind with company-paid life, short-term, and long-term disability coverage.
Employee Discounts Enjoy exclusive deals on products and services with global Samsung Brand Power.

Wellness Programs From fitness incentives to mental health support, we’ve got your well-being covered.
Learning & Development Access various training programs, tools, and resources to enhance your skills and advance your career.
Service Awards We honor your commitment! Enjoy special recognition and rewards for your dedication.
Subsidized Lunch Support Savor your meals with our support.
...and more! Explore additional benefits and programs designed to support you both at work and in your personal life.

Samsung SDS America supports your professional development and growth in your future career.

Your base pay is one part of our total compensation package and is determined within a range. This allows you to progress as you grow and develop within the position. Your base pay will depend on your skills, education, qualifications, experience, and location. This Sales position is under *Sales bonus policy. *Sales bonus quarterly based on operating profit and sales revenue achievement rate based on KPI/ Revenue Target.

Samsung SDS America, Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.