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Logistics Planner Experience with Truckload andor LTL required

TA Dispatch

Mettawa (IL)

On-site

USD 55,000

Full time

11 days ago

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Job summary

An established industry player is seeking a Load Planner to manage transportation needs for clients. This role involves optimizing load profiles, communicating with clients and carriers, and ensuring timely deliveries. The ideal candidate will possess strong communication and organizational skills, with a proven ability to solve problems and multitask in a fast-paced environment. Join a dynamic team where your contributions will directly impact client satisfaction and operational efficiency. If you thrive in a collaborative setting and are passionate about logistics, this opportunity is perfect for you.

Qualifications

  • 2+ years of experience in transportation or customer service roles.
  • Proficient in TMS and Microsoft Office tools.

Responsibilities

  • Manage daily transportation needs and communicate with clients and carriers.
  • Optimize load planning and ensure on-time deliveries.

Skills

Communication Skills
Planning and Organizational Skills
Problem-Solving Skills
Multitasking Ability

Education

Bachelor's Degree

Tools

Transportation Management Systems (TMS)
Microsoft Outlook
Microsoft Word
Microsoft Excel

Job description

Job Description

The Load Planner is responsible for the daily management of the transportation needs for TA Services customer(s). This will include daily communication with customers and drivers/carrying companies.

PAY: $55,000

Responsibilities:

  • Consolidates client orders into optimal load profiles and assigns carriers to loads utilizing the Transportation Management System (TMS)
  • Responsible for load planning, optimization, routing, and scheduling of all transportation modes
  • Develops and implements final stage system parameters that drive system load assignments that identify, build and book loads in compliance with client routing expectations, driving financial impact to client
  • Has thorough understanding of carrier’s equipment portfolio and service area
  • Negotiates with carriers for non-contracted lanes (spot quoting) and makes decisions on behalf of client within individual client parameters; makes best financial decision as representative for client
  • Expedites shipments, when necessary, on behalf of client
  • Responds to client needs by answering e-mails, calls, tracking and moving shipments
  • Serves as the daily direct point of contact for client; direct point of contact for client shipping issues that require immediate attention
  • Monitors and ensures on-time pick-up and delivery
  • Recommends corrective action management to resolve customer concerns
  • Monitors and ensures timely receipt of carrier documentation and invoices
  • Participates in cross-training with Planners as each is expected to be able to step in and support client(s) at any given time
  • Other duties as required and assigned

Qualifications:
Qualifications

  • Excellent written and oral communication skills that demonstrate a proven ability to develop relationships with a range of internal and external customers
  • Excellent planning and organizational skills
  • Strong problem-solving skills
  • Quality driven and results oriented
  • Ability to multitask

Education and Experience:

  • Bachelor’s degree preferred
  • Minimum 2 years of related experience and/or training; or an equivalent combination of education and experience
  • Minimum 1 year experience in customer service or transportation role
  • Experience with Transportation Management Systems
  • PC literate with experience with Microsoft Outlook, Word and Excel

Additional Information

All your information will be kept confidential according to EEO guidelines.

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