Logistics Operations Supervisor - Weekend Night Shift

GXO Logistics, Inc.; Sterling (VA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

full health insurance (medical, dental

vision

401(k)

life insurance

disability

the opportunity to participate in a公司?

Job summary

GXO Logistics, Inc. is seeking an Operations Supervisor for weekend night shifts in Sterling, VA. You will oversee local staff, assign coverage, manage sub-hauler payments, and escalate issues to leadership, with the goal of maintaining smooth operations and excellent service.

The role emphasizes leadership, process discipline, and proactive problem-solving to optimize supply chains and customer satisfaction within a dynamic 24/7 logistics environment.

Qualifications

• 2 years of experience in transportation or logistics.
• Solid leadership and creative thinking skills with the ability to effectively supervise, coach and influence employees.

Responsibilities

• Provide elevated support to the dispatcher, ensuring customer requirements are met
• Make appointments for pickup and delivery
• Track empty container availability and ensure container is picked up in a timely manner
• Provide escalated customer support as needed
• Forward PODs on various web-billed accounts
• Track container releases from the pier/rail to prevent demurrage costs
• Develop and mentor staff to reach goals; train staff on company policies and procedures
• Carry out supervisory responsibilities, including interviewing, hiring, disciplining and resolving issues

Skills

leadership

supervisory skills

customer service

communication

training staff

Education

Bachelor's degree in related field

Job description

GXO Logistics, Inc. is seeking an Operations Supervisor for weekend night shifts in Sterling, VA. You will oversee local staff, assign coverage, manage sub-hauler payments, and escalate issues to leadership, with the goal of maintaining smooth operations and excellent service.

The role emphasizes leadership, process discipline, and proactive problem-solving to optimize supply chains and customer satisfaction within a dynamic 24/7 logistics environment.