Logistics Operations Specialist — Customer & Driver Support

Schneider National, Inc.; Charlotte (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental and vision

401(k) match

Paid time off & holidays

Incentive pay program

Shift differential

Job summary

Schneider National, Inc. in Charlotte is seeking an Operations Specialist to support a divisional office, terminal or customer account. The role involves monitoring customer systems, completing administrative processes and coordinating with company drivers to meet customer satisfaction goals.

This full-time position on the 1st shift (Thursday–Monday, 8:00 a.m. – 5:00 p.m.) requires a high school diploma or GED and strong written and verbal communication skills, plus the ability to manage

Qualifications

• High school diploma or GED is required.
• Excellent written and oral communication skills.
• Able to manage multiple priorities.

Responsibilities

• Respond to driver phone calls.
• Track and report out late loads.
• Resolve overdue shipment related issues.
• Complete a variety of projects with other associates.
• Provide input and feedback to operations leaders.

Skills

Excellent written and oral comms

Able to manage multiple priorities

Education

High school diploma or GED

Job description

Schneider National, Inc. in Charlotte is seeking an Operations Specialist to support a divisional office, terminal or customer account. The role involves monitoring customer systems, completing administrative processes and coordinating with company drivers to meet customer satisfaction goals.

This full-time position on the 1st shift (Thursday–Monday, 8:00 a.m. – 5:00 p.m.) requires a high school diploma or GED and strong written and verbal communication skills, plus the ability to manage