Logistics Operations Specialist

ContainerPort Group

United States

On-site

USD 52,000 - 75,000

Full time

9 days ago

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Benefits offered by this job

Competitive compensation

Comprehensive Benefits package

401(k) plan with company match

Paid Time Off

Flexible work arrangements

Internal mobility & professional dev.

Tuition assistance

Bonus eligibility

Job summary

ContainerPort Group, a World Group company, is seeking a Logistics Operations Specialist to coordinate transportation and drayage activities. You will schedule shipments, assign carriers, and monitor execution to ensure an excellent experience for shippers and carriers.

The role requires strong communication, problem solving, and experience with transportation management systems. This position offers the opportunity to contribute to efficiency and cost reductions across multiple office locations

Qualifications

Experience in logistics coordination and problem solving.

Responsibilities

Manage relationships with existing carriers.
Assist with pricing and carrier capacity objectives.
Book and dispatch orders with carriers and prepare carriers for daily load execution.
Track status of loads and milestones; minimize accessorial charges.
Ensure on-time pickup and delivery; coordinate with shippers, carriers, and dispatchers.
Maintain accuracy of all TMS data and carrier profiles.
Provide customers with visibility through analytics and reporting.
Identify optimization opportunities to reduce transit times and costs.
Manage billing and invoice exceptions; meet timelines for processing.
Handle operational variances between carrier and shipping locations.
Capture and communicate business issues and requirements.
Understand customer goals, policies, and procedures.
Participate in new customer implementations and solution discussions.
Evaluate solutions and analyze options.

Skills

Logistics coordination

Analysis and problem solving

Communication skills

Carrier relations

Education

High School Diploma or GED

Bachelor's degree in Transportation, Logistics Management, Business Administration, or similar

Tools

Microsoft Office Suite

Outlook

Job description

About World Group:

World Group was founded over 60 years ago as a pioneer in vessel agency services on the Great Lakes. Today, we are home to a portfolio of globally trusted brands that deliver customers end-to-end supply chain and logistics solutions, backed by innovative technology to provide visibility and data like never before. With industry-leading products in ocean drayage, domestic trucking, freight forwarding, air freight, customs house brokerage, vessel husbandry, and warehousing and distributioncustomers around the globe use the services of our family of brands: ContainerPort Group, UWL, and World Shipping, Inc. to simplify supply chains and reliably move freight.

We move the world with people who care. Our award-winning, industry-recognized culture is anchored in our people across the country, and the passion they bring to each day. Were growing - join our World Group family today!

www.worldgrouplogistics.com

About ContainerPort Group:

ContainerPort Group (CPG) is an award-winning multimodal transportation company specializing in container drayage. We provide comprehensive container drayage and logistics solutions for customers throughout North America. We pride ourselves on meeting customer needs through a safe and dependable fleet of nearly 1,300 independent contract drivers, and a dedicated team of over 350 transportation experts. Learn more at our website: www.containerport.com

About This Role:

ContainerPort Group, a World Group company, is currently looking for motivated, process-oriented people to join our team as a Logistics Operations Specialist at one of our office locations: Newark, NJ; Long Beach, CA; Savannah, GA; Memphis, TN; Norfolk, VA, Houston, TX or Dallas, TX.

The Logistics Operations Specialist is responsible for the execution of customers transportation and drayage activity by scheduling shipments, assigning carriers, and monitoring the execution while ensuring an excellent experience to both shippers and carriers. Does this sound like you or fit your experience?

Duties and Responsibilities:

Manage relationships with existing carriers.
Assist with other pricing and carrier capacity related objectives.
Book and dispatch orders with carriers, assisting to prepare carriers for daily load execution.
Track status of loads, manage container milestones, and minimize accessorial charges.
Ensure customer freight is picked up and delivered on-time, collaborating with shippers, carriers, and dispatchers to manage scheduled pickups and drop-offs.
Maintain accuracy of all TMS data including keeping accurate records of relevant freight movement activities, entering updates and key events, and maintaining carrier profiles
Provide customers with visibility through innovative analysis and reporting.
Leverage operational data to Identify optimization opportunities for customers through decreased transit times and/or reduced cost.
Manage billing and invoice exceptions as needed. Meeting defined timelines for invoice processing.
Responsible for managing operational variances, complexities, and constraints between carrier and shipping locations.
Understand, capture and communicate business issues, challenges and requirements.
Clearly understand the goals, policies, and procedures of each customer.
Participate in new customer implementations and solution identification discussions.
Evaluate solutions and perform analysis of identified options.

Education and Experience:

High School Diploma or GED required.
Bachelors degree in Transportation, Logistics Management, Business Administration, or similar (or 2 years applicable job experience)
Demonstrated experience in logistics coordination, analysis and problem solving.
Ability to recognize opportunities for process improvement.
Excellent written and verbal communication skills
Proficiency in Microsoft Office Suite and Outlook

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to safely perform the essential functions of this job.

The person in this position frequently communicates with external contacts and other employees. Must be able to exchange accurate information in these situations.
Must be able to remain in a stationary position for extended periods of time.
Must be able to constantly operate a computer and other office equipment.

Benefits/Perks: