Logistics Operations & Inventory Optimization Engineer

TechDigital Group; Mountain View (CA); On-site; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Logistics Coordinator to streamline supply chain processes and enhance operational efficiency. In this dynamic role, you will manage inventory tracking, oversee vendor coordination, and ensure compliance with shipping regulations. You will collaborate with cross-functional teams to resolve issues and optimize logistics operations. If you thrive in a fast-paced environment and possess strong analytical and communication skills, this is the perfect opportunity to make a significant impact in logistics management. Join a forward-thinking company dedicated to innovation and excellence in supply chain operations.

Qualifications

• 3+ years of experience in logistics and inventory management.
• Strong knowledge of compliance regulations in logistics.

Responsibilities

• Oversee inventory tracking and ensure accurate stock levels.
• Coordinate with logistics partners for shipment tracking.

Skills

Logistics Management

Inventory Management

Supply Chain Operations

Data Analytics

Communication Skills

Attention to Detail

Customer Service Skills

Problem-Solving

Education

Bachelor's degree in Supply Chain Management

Bachelor's degree in Logistics

Bachelor's degree in Industrial Engineering

Tools

Google Sheets

Logistics Software

Job description

About the Role
We are looking for a highly skilled Business Systems Analyst (BSA) to serve as the critical bridge between our Credit Card Marketing business teams and technology/engineering partners. You will gather and translate business requirements into functional system specifications, drive platform enhancements, and ensure marketing technology solutions effectively support our credit card portfolio strategies.

Key Responsibilities
• Elicit, document, and manage business and functional requirements from credit card marketing stakeholders, translating complex marketing workflows — including campaign setup, offer configuration, and loyalty program management — into detailed BRDs, user stories, use cases, and process flow diagrams for technology teams.
• Serve as the primary liaison between credit card marketing and IT/engineering teams, facilitating sprint planning, backlog grooming, and UAT cycles to ensure marketing platforms (CRM, campaign management tools, decisioning engines) are configured and enhanced to meet evolving business needs.
• Lead system integration analysis and data mapping for credit card marketing platforms such as offer management systems, customer data platforms (CDPs), and digital marketing tools, ensuring accurate data flow across upstream and downstream systems including card processing, rewards, and analytics environments.
• Support the design and implementation of marketing technology solutions by conducting gap analyses, evaluating vendor capabilities, and defining system requirements for tools supporting credit card acquisition, activation, spend stimulation, and retention campaigns.
• Develop and execute User Acceptance Testing (UAT) plans, including test scripts, defect tracking, and sign-off documentation, to validate that system changes and new feature deployments meet credit card marketing business objectives and compliance requirements.
• Analyze and optimize end-to-end marketing processes — from customer segmentation and offer eligibility rules to campaign fulfillment and reporting pipelines — identifying automation opportunities and system inefficiencies that impact credit card marketing speed-to-market.
• Maintain comprehensive system documentation including data dictionaries, workflow diagrams, system architecture overviews, and integration specs to support ongoing operations, audits, and onboarding of new team members within the credit card marketing technology ecosystem.

Required Qualifications
• Bachelor's degree in Information Systems, Business Administration, Computer Science, or a related field
• 4–6 years of experience as a Business Systems Analyst, preferably in financial services or credit card/payments domain
• Strong proficiency in requirements management tools (JIRA, Confluence, Azure DevOps) and process modeling tools (Visio, Lucidchart)
• Hands-on experience with Agile/Scrum and Waterfall SDLC methodologies
• Solid understanding of data analysis; ability to write and interpret queries for data validation and mapping