Logistics Operations Associate Graduate (Sort Center) - 2027 Start

TikTok; Fontana (CA); On-site; USD 70,000 - 115,000; Full time

Job summary

TikTok is hiring a Logistics Operations Associate Graduate (Sort Center) in Fontana, CA for a 2027 start. You will work with an Onsite Manager across inbound receiving, sorting, outbound shipping, and transportation coordination to gain hands-on exposure to frontline operations and data-driven decisions.

You’ll receive direct mentorship, cross-functional rotations, and hands-on experience with throughput, UPH, and service levels, with a clear path to Team Lead / Onsite Manager as you grow within

Qualifications

• Bachelor's degree in Logistics/Supply Chain Management, Operations Research, Industrial Engineering, Business Administration, Marketing, or related discipline.
• Strong logical thinking and data sensitivity; comfortable with basic tools like Excel
• High sense of ownership and execution; willing to work on-site and adapt to shift-based schedules (early/late shifts)
• Good communication and collaboration skills in a fast-paced, diverse team environment
• Ability to stay composed and solution-oriented during peak periods

Responsibilities

• Support the Onsite Manager in coordinating daily warehouse operations, including inbound receiving, inventory movement, picking, packing, putaway, and outbound shipping
• Help ensure operational processes follow SOPs, quality standards, and safety requirements
• Assist in tracking daily performance metrics (throughput, productivity/UPH, service levels), learning to identify issues and propose improvements
• Support basic staffing and labor allocation planning, and learn how resources are adjusted based on volume fluctuations
• Help identify operational bottlenecks (e.g., inventory congestion, workflow delays) and follow up on resolution
• Maintain regular communication with warehouse, transportation, and line-haul teams to support smooth end-to-end execution
• Assist with frontline team coaching and training, learning the basics of team motivation and performance management
• Support daily execution of 5S practices and workplace safety compliance

Skills

Strong logical thinking

Data sensitivity

Excel

Ownership & execution

On-site readiness

Communication & collaboration

Education

Bachelor's degree in Logistics/Supply Chain Management, Operations Research, Industrial Engineering, Business Administration, Marketing, or related

Job description

Logistics Operations Associate Graduate (Sort Center) - 2027 Start

Job Code

A50492B

Responsibilities

About the Role TikTok Shop Sorting Center is dedicated to maximizing sorting efficiency and standardizing operations across our national distribution network, ensuring every parcel moves faster and reaches customers sooner.

As an Logistics Operations Associate, you'll work alongside an experienced Onsite Manager to gain hands‑on exposure to frontline operations across inbound receiving, sorting, outbound shipping, and transportation coordination.

We are looking for talented individuals to join our team. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth.

What You'll Gain

• Direct mentorship from a Onsite Manager, with exposure to real operational decisions
• Cross‑functional rotation across inbound, sorting, outbound, and transportation coordination to build an end‑to‑end view of the business
• Hands‑on data experience working with real throughput, UPH, and service‑level metrics to learn data‑driven decision‑making
• A clear growth path — top performers can advance to Team Lead / Onsite Manager

Key Responsibilities

• Support the Onsite Manager in coordinating daily warehouse operations, including inbound receiving, inventory movement, picking, packing, putaway, and outbound shipping
• Help ensure operational processes follow SOPs, quality standards, and safety requirements
• Assist in tracking daily performance metrics (throughput, productivity/UPH, service levels), learning to identify issues and propose improvements
• Support basic staffing and labor allocation planning, and learn how resources are adjusted based on volume fluctuations
• Help identify operational bottlenecks (e.g., inventory congestion, workflow delays) and follow up on resolution
• Maintain regular communication with warehouse, transportation, and line‑haul teams to support smooth end‑to‑end execution
• Assist with frontline team coaching and training, learning the basics of team motivation and performance management
• Support daily execution of 5S practices and workplace safety compliance

Minimum Qualifications

• Individuals who are completing or have recently completed a Bachelor's degree in Logistics/Supply Chain Management, Operations Research, Industrial Engineering, Business Administration, Marketing, or a related discipline.
• Strong logical thinking and data sensitivity; comfortable with basic tools like Excel
• High sense of ownership and execution; willing to work on‑site and adapt to shift‑based schedules (early/late shifts)
• Good communication and collaboration skills in a fast‑paced, diverse team environment
• Ability to stay composed and solution‑oriented during peak periods

Preferred Qualifications

• Leadership or team management experience through student organizations, clubs, or sports teams
• Internship experience in warehousing, logistics, supply chain, or retail/FMCG
• Familiarity with basic warehouse operations metrics (e.g., UPH, inventory turnover) through coursework, projects, or competitions
• Basic understanding of Lean/Six Sigma or process improvement methodologies

Job Information

The base salary range for this position in the selected city is $70304 - $115200 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short‑term and long‑term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems;
3. Exercising sound judgment.

About TikTok

TikTok is the leading destination for short‑form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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