Logistics Operations Analyst - Intermodal

BackStretch; Chicago (IL); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with up to 5% company match

Generous PTO and holidays

Volunteer days and family leave

Tax-advantaged accounts (HSA, FSA, and

commuter

Tuition reimbursement and adoption aid

Life and disability insurance

Job summary

BackStretch seeks a sharp Logistics Operations Analyst to uncover and prevent avoidable transportation costs across the intermodal network. You will dig into data from multiple systems, investigate cost drivers, and turn findings into actionable insights while flagging issues to the right teams.

You’ll develop processes that improve efficiency, reduce costs, and collaborate with Operations, Procurement, and Carrier partners to implement solutions.

Qualifications

• 2+ years of experience in analytics, transportation, logistics, supply chain, finance, or operations.
• Strong Excel and data analysis skills.
• Naturally curious with a knack for spotting things that don't add up.
• Able to move beyond reporting to understand why the numbers look the way they do.
• Strong communication and cross-functional collaboration skills.

Responsibilities

• Analyze transportation and equipment data to identify anomalies, trends, and cost-saving opportunities.
• Investigate issues such as equipment dwell, free-time exposure, accessorial charges, and billing discrepancies.
• Reconcile data across our TMS, rail systems, billing platforms, and other sources.
• Partner with Operations, Procurement, Customer teams, and carriers to identify solutions.
• Develop reporting, SOPs, and processes that improve visibility and reduce avoidable costs.
• Track and communicate the impact of your recommendations and cost-avoidance initiatives.

Skills

Excel

Data analysis

Analytical mindset

Communication

Tools

TMS

Billing platforms

Job description

Now is the time to join this transportation and logistics company in massive growth!

• Why apply today?Room to actually grow — Over 60% of new hires say they joined for the growth, and they're not wrong. This company genuinely promotes from within, backs it up with real training, and gives you the tools to move up.
• Experience isn’t everything, energy matters — You don't need to have done it all before. If you bring the soft skills, the hustle, and a willingness to learn, this is a place that will meet you where you are and help you figure out the rest.
• A team that moves fast and builds real things — High energy, collaborative environment, and a product that's genuinely leading in the industry. It's the kind of place where you'll actually feel the work matters.
• Excellent benefits plan — medical, dental, vision plans, 401(k) retirement plan with up to 5% company match, Career and Leadership Development Programs, and the list goes on

The company

Bringing together massive carrier capacity, cutting-edge technology, and industry-leading logistics expertise - they are creating more efficient ways for shippers and carriers to move freight across North America, and they're looking for sharp, energetic people to help them do it.

The role

We’re looking for a sharp, curious Logistics Operations Analyst to help us uncover and prevent avoidable transportation costs across our intermodal network.

You’ll dig into data from multiple systems, investigate equipment dwell, accessorial charges, and other cost drivers, and ask the important question: “Why is this happening?” You’ll turn those findings into actionable insights, flag issues to the right teams, and help develop processes that improve efficiency and reduce costs.

What your day-to-day will look like:

• Analyze transportation and equipment data to identify anomalies, trends, and cost-saving opportunities
• Investigate issues such as equipment dwell, free-time exposure, accessorial charges, and billing discrepancies
• Reconcile data across our TMS, rail systems, billing platforms, and other sources
• Partner with Operations, Procurement, Customer teams, and carriers to identify solutions
• Develop reporting, SOPs, and processes that improve visibility and reduce avoidable costs
• Track and communicate the impact of your recommendations and cost-avoidance initiatives

What you’ll need to excel

• 2+ years of experience in analytics, transportation, logistics, supply chain, finance, or operations
• Strong Excel and data analysis skills
• Naturally curious with a knack for spotting things that don't add up
• Able to move beyond reporting to understand why the numbers look the way they do
• Strong communication and cross-functional collaboration skills

Intermodal or rail experience is a plus, but not required. We’re more interested in someone who is analytical, curious, and eager to learn.

The details

• Location: In Office, 2545 W Diversey Ave, Chicago, IL 60647, United States
• Schedule: 8AM-4PM or 9AM-5PM
• Compensation: $60,000 - $80,000

Benefits include:

• Comprehensive medical, dental, and vision coverage
• 401(k) with up to 5% company match
• Generous PTO, company holidays, volunteer days, and family leave
• Tax-advantaged accounts (HSA, FSA, commuter)
• Tuition reimbursement and adoption assistance
• EAP and company-paid life and disability insurance

Our culture

The team is high-energy and communicates openly, solving problems together. They value collaboration, diverse perspectives, and strong relationships. This is where you'll do your best work.