Logistics Manager

Socket.dev; Gastonia (NC); On-site; USD 90,000 - 130,000; Full time

Job summary

Socket.dev is seeking a Logistics Manager to oversee inbound and outbound logistics, ensuring timely and cost-effective shipment execution. You will drive OTIF, serve as the main liaison across Customer Service, Supply Chain, Trade Compliance, 3PLs, and carriers, and manage import activities, transportation performance, and SAP data accuracy.

This role requires strong leadership, analytical skills, and cross-functional collaboration to optimize transportation, warehousing, and order-to-cash

Qualifications

• Bachelor’s degree in Business Administration, Supply Chain, Logistics, or related field, or 15+ years with 3+ years in management.
• 7–10+ years of logistics, transportation, warehousing, or supply chain experience.
• Strong knowledge of 3PL management, carrier operations, and transportation networks.
• Experience with CBP import entry processes, ISF filings, and import/export compliance.
• Proficiency with SAP Order-to-Cash, Transportation Management, and Warehouse Management.

Responsibilities

• Serve as the primary operational liaison between Customer Service, customs brokers, 3PLs, warehouses, and transportation carriers.
• Manage and evaluate 3PL warehouse and transportation providers, monitor KPIs and conduct audits.
• Drive continuous improvement across transportation, warehousing, and order-to-cash to boost OTIF and customer satisfaction.
• Monitor logistics operations and SAP data integrity for accurate routing, lead times, and order fulfillment.
• Analyze freight spend and transportation performance to identify cost-saving opportunities.
• Partner with Finance to develop logistics performance and spend reporting.
• Ensure compliance with DOT, IATA, IMDG, and other regulations for hazardous materials.

Skills

Logistics management

3PL management

Carrier operations

SAP

Analytical skills

Cross-functional collaboration

Education

Bachelor's degree

Tools

SAP Order-to-Cash

Transportation Management

Warehouse Management

Job description

Description

Hiring Manager: Head of Supply Chain - Americas

FLSA Status: Exempt

Working Status: Full-Time

JOB SUMMARY

The Logistics Manager oversees inbound and outbound logistics operations to ensure timely, compliant, and cost-effective shipment execution. This role serves as the primary liaison between Customer Service, Supply Chain, Trade Compliance, 3PL providers, and carriers, managing import activities, order fulfillment, transportation performance, and SAP data accuracy. The position drives OTIF performance through process improvement, logistics metrics, and warehouse performance management while providing logistics expertise to support procurement and service provider decisions.

Requirements

• Serve as the primary operational liaison between Customer Service, customs brokers, third-party logistics (3PL) providers, warehouses, and transportation carriers.
• Manage and evaluate 3PL warehouse and transportation providers, including performance monitoring, KPI management, and operational audits to ensure inventory accuracy and service excellence.
• Drive continuous improvement initiatives across transportation, warehousing, and order-to-cash processes to enhance On-Time In-Full (OTIF) performance and customer satisfaction.
• Monitor logistics operations and SAP data integrity, ensuring accurate routing, lead times, inventory records, and order fulfillment execution.
• Analyze freight spend and transportation performance, identifying cost‑saving opportunities through carrier optimization, modal shifts, and process efficiencies.
• Partner with Finance to develop logistics performance and spend reporting that supports operational visibility and decision‑making.
• Ensure compliance with DOT, IATA, IMDG, and other applicable regulations governing the transportation of hazardous and regulated materials.
• Optimize transportation routes and service strategies to improve delivery reliability, mitigate risk, and maintain appropriate inventory and safety stock levels.
• Oversee the leasing, utilization, and maintenance of specialized logistics equipment, including ISO tanks, railcars, tank cars, and temperature‑controlled containers.
• Act as the primary operational interface with import/export brokers, supporting trade compliance activities, regulatory audits, and adherence to all import and export requirements.
• Collaborate with Supply Chain, Product Management, Procurement, and Customer Service teams to align logistics strategies with business objectives and customer requirements.

BASIC QUALIFICATIONS

• Bachelor’s degree in Business Administration, Supply Chain, Logistics, or related field. Or, High School Diploma + 15 years of relevant experience, including at least 3 years of management experience.
• 7-10+ years of logistics, transportation, warehousing, or supply chain experience.
• Strong knowledge of 3PL management, carrier operations, and transportation networks.
• Experience with CBP import entry processes, ISF filings, and import/export compliance.
• Proficiency with SAP Order-to-Cash, Transportation Management, and Warehouse Management.
• Strong analytical, problem‑solving, and cross‑functional collaboration skills.

PREFERRED QUALIFICATIONS

• Experience in chemical, manufacturing, or regulated industries.
• Knowledge of DOT, IATA, IMDG, and hazardous materials transportation requirements.
• Experience managing 3PL performance, warehouse audits, and logistics KPIs.
• Proven success in freight optimization, cost reduction, and OTIF improvement initiatives.
• Professional certification such as CSCP, CLTD, or CPIM preferred.
• Experience with specialized transportation equipment, including ISO tanks, railcars, and temperature‑controlled assets.

Equal Opportunity Employer Statement: UBE is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, or status as a qualified individual with a disability.