Logistics IT Solutions Analyst – ERP/WMS Expert (Travel 15-20%)

DP World; Commerce (GA); On-site; USD 75,000 - 110,000; Full time

Job summary

DP World is seeking a Solution Analyst to drive IT innovation within a growing logistics operation in Commerce, GA. You will partner with customers, operations leaders, and internal IT teams to identify IT requirements, analyze processes, and implement ERP/WMS solutions that boost efficiency.

You will support SDLC processes, manage site IT projects, document functional requirements, and assist with budgeting and purchasing.

Qualifications

• Experience in IT solutions, business systems analysis, application support, or a related technical role.
• Hands-on experience implementing, configuring, or maintaining ERP and WMS applications.
• Strong understanding of database technologies, including Oracle or SQL Server, SQL*Plus, PL/SQL, or MS Access.
• Experience or knowledge of ITIL, COBIT, ISO, or related IT standards.
• Strong analytical and problem-solving skills with the ability to evaluate complex business requirements.
• Excellent communication and customer service skills.
• Ability to manage multiple projects and collaborate with cross-functional teams.
• Willingness to travel approximately 15–20%, primarily domestically, with occasional international travel possible

Responsibilities

• Partner with customers, operations leaders, and internal teams to identify IT requirements and business needs
• Analyze business processes and recommend technology solutions to improve operational efficiency
• Support the implementation, configuration, and maintenance of ERP and WMS applications
• Manage and prioritize site IT projects to ensure delivery within established timelines and budgets
• Gather and document functional requirements for system enhancements and new technology solutions
• Work with IT teams throughout the SDLC to support system improvements
• Provide technical support for new customer requirements and system functionality across multiple locations
• Assist with IT budgeting, purchasing, and technology resource planning
• Conduct risk assessments and collaborate with technical teams to address potential issues
• Support RFQ processes by evaluating software, hardware, and technical requirements
• Participate in customer presentations to demonstrate IT capabilities and proposed solutions
• Other duties as assigned

Skills

IT solutions

Business analysis

Customer service

SDLC knowledge

Analytical thinking

Communication

Project management

Education

Community college diploma

University degree preferred

Tools

ERP/WMS software

Oracle

SQL Server

SQL*Plus

PL/SQL

MS Access

Job description

DP World is seeking a Solution Analyst to drive IT innovation within a growing logistics operation in Commerce, GA. You will partner with customers, operations leaders, and internal IT teams to identify IT requirements, analyze processes, and implement ERP/WMS solutions that boost efficiency.

You will support SDLC processes, manage site IT projects, document functional requirements, and assist with budgeting and purchasing.