Logistics Dispatcher: Fast-Paced Ops & Customer Care

Stoughton Trailers, LLC; Brodhead (WI); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

Weekly pay every Friday

Onsite health clinic for you and your.

Medical, Dental, and Vision

401k with company match

Advancement opportunities after 90days

Referral Bonus Program

Job summary

Stoughton Trailers, LLC is seeking dedicated team members to support operations with a focus on safety and quality in customer interactions. You will handle daily trailer moves, data entry, and inventory tracking while maintaining accurate records and timely communications.

The role emphasizes dependable attendance, willingness to work overtime, and adherence to company policies. If you value teamwork and operating in a fast-paced environment, apply today.

Qualifications

• High school diploma, GED, or technical schooling required.
• At least 2 years of related experience in a manufacturing environment.
• Valid Driver's License required.
• Fluent English is required.
• Ability to work independently and manage time effectively.
• Proficiency with two-way and emergency radio systems.

Responsibilities

• Adapt to diverse environments including adverse weather and conditions.
• Interact with customers via telephone, email, and in person with courtesy.
• Deliver top-tier customer service and represent a professional image during pickups and issue resolution.
• Direct emergency vehicles and facilitate critical communications when needed.
• Maintain a daily shift log and share information with the on-site security guard.
• Ensure trailer security with exit checklists and data storage alongside BOL.
• Submit Quality Issue notifications to the Quality Department for continuous improvement.
• Keep clear records of customer interactions and inquiries for quality service.
• Record and enter data for trailer moves to streamline operations.
• Manage inventory and location records for finished goods and trailers.
• Escalate unresolved issues to supervisory to ensure timely resolution.
• Register visitors and guide them to entry points with a welcoming demeanor.
• Answer internal and external calls efficiently in a fast-paced environment.
• Read and interpret documents and instructions for task execution.
• Conduct Vehicle Daily Inspection checklists for assigned vehicles.

Skills

Safe driving

English fluency

Independence

Time management

Two-way radio proficiency

Education

High school diploma / GED / technical schooling

Tools

Two-way radio systems

Job description

Stoughton Trailers, LLC is seeking dedicated team members to support operations with a focus on safety and quality in customer interactions. You will handle daily trailer moves, data entry, and inventory tracking while maintaining accurate records and timely communications.

The role emphasizes dependable attendance, willingness to work overtime, and adherence to company policies. If you value teamwork and operating in a fast-paced environment, apply today.