Logistics & Customer Support Technician

DLA Careers; Warner Robins (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

DLA Careers in Warner Robins, GA is seeking a Supply Technician to serve as the primary customer-support point for industrial items, handling product information, pricing, and order-related issues while coordinating with subject-matter experts to resolve concerns.

The role includes processing orders, cancellations, and status updates; ensuring access to product and order data; and following supply policies.

Qualifications

• Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position.
• Providing customer support for supply, logistics, inventory, or order-management functions, including responding to customer inquiries and maintaining order data.
• Using automated supply, distribution, or ordering systems to research transactions and resolve customer-support issues.

Responsibilities

• Coordinating with storage, distribution, procurement, and other functional personnel to resolve complex supply problems and elevate unresolved cases.

Skills

Customer support

Order management

CRM

Job description

DLA Careers in Warner Robins, GA is seeking a Supply Technician to serve as the primary customer-support point for industrial items, handling product information, pricing, and order-related issues while coordinating with subject-matter experts to resolve concerns.

The role includes processing orders, cancellations, and status updates; ensuring access to product and order data; and following supply policies.