Logistics Customer Service Intern: Orders & Tracking

MAHLE; Murfreesboro (TN); On-site; USD 21,000 - 30,000; Full time

Job summary

MAHLE in Murfreesboro, TN is offering a Logistics Customer Service Representative internship focused on supporting daily order processing and proactive communication with customers. You will coordinate with production, warehousing, and transportation teams to ensure on-time delivery and accurate order status updates.

Ideal candidates bring strong English communication, organization, and a problem-solving mindset, with an interest in logistics or supply chain operations.

Qualifications

• Strong communication and customer service skills.
• Organized and detail-oriented with ability to manage multiple priorities.
• Problem-solving mindset in a fast-paced environment.
• Experience or interest in logistics, supply chain, or customer service operations.
• Proficiency with Microsoft Excel.

Responsibilities

• Process customer orders and ensure accurate order entry, scheduling, and fulfillment.
• Serve as primary contact for customer inquiries with timely updates on order status.
• Coordinate with production, warehouse, and transportation teams to ensure on-time delivery.
• Monitor shipments and address delays or discrepancies.
• Maintain records and support reporting on delivery performance and service levels.
• Assist with problem-solving related to order discrepancies and logistics challenges.

Skills

Communication

Customer Service

Organizational Skills

Problem Solving

Logistics Experience

MS Office

English Proficiency

Attention to detail

Tools

Excel

Job description

MAHLE in Murfreesboro, TN is offering a Logistics Customer Service Representative internship focused on supporting daily order processing and proactive communication with customers. You will coordinate with production, warehousing, and transportation teams to ensure on-time delivery and accurate order status updates.

Ideal candidates bring strong English communication, organization, and a problem-solving mindset, with an interest in logistics or supply chain operations.