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A leading logistics company seeks a full-time Logistics & Customer Operations Specialist to manage logistics and customer operations remotely. The ideal candidate will ensure smooth logistics processes while maintaining excellent client relations, contributing to the company's expansion in the U.S. The role offers a blend of logistics coordination and customer service, focusing on efficient and sustainable solutions.
Position: Logistics & Customer Operations Specialist (full-time)
Location: Remotely - Eastern/Central Time Zone (Chicago ideal)
Please note: As part of our standard recruitment process, the company name is withheld in the initial job posting. Full details will be provided to selected candidates.
Our client is a fast-growing logistics company that helps manufacturers in the food, hygiene, and pharmaceutical sectors move products more efficiently and sustainably. Rather than relying on disposable packaging, this company provides reusable transport containers as part of a circular logistics model — including delivery, tracking, cleaning, and recovery services. After successfully launching in Europe, the company entered the U.S. market a few years back and is now expanding its operational presence to support a growing customer base across the Midwest, Northeast, and Southern U.S.
Position Summary:
This role combines core responsibilities in both logistics’ operations and customer support, placing you at the heart of their U.S. business. As the Logistics & Customer Operations Specialist, you’ll be the key point of contact for clients, manage day-to-day logistics operations, coordinate container returns, and help keep everything running smoothly behind the scenes. You’ll work closely with transport partners, depots, and internal teams, taking ownership across order management, inventory, data accuracy, and customer communication.
This role is ideal for a proactive problem-solver who thrives on ownership and is excited to make a tangible impact on our US growth story.
What You'll Be Doing:
Logistics & Inventory Coordination:
Customer & Order Management:
Internal Collaboration & Improvement:
What you bring to the Table:
What the Company Offers:
Our Client is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.