Logistics Coordinator (Part-time) - Randolph, MA

Thistle Health Inc.; North Randolph (MA); On-site; USD 48,000 - 66,000; Full time

Job summary

Thistle Health Inc. is seeking a Logistics Coordinator to support daily on-site delivery operations from the hub.

You will act as the first contact for drivers, monitor routes, unload deliveries, and keep driver rosters up to date while ensuring accurate shift documentation. You should have 2+ years of dispatcher experience, a high school diploma, a valid driver license, and the ability to adapt to new tech platforms like Onfleet, G Suite, and Slack.

Qualifications

• 2+ years proven experience as a dispatcher or related role.
• High School diploma or equivalent required.
• Valid CA Food Handlers Certification (must be obtained within 30 days of hire)

Responsibilities

• Monitor daily on-site delivery operations from start to finish.
• Unload deliveries from trucks and/or cold storage.
• Route organization and staging; check-in drivers and distribute routes.
• Maintain driver roster and shift reports; assist with onboarding.

Skills

Dispatcher

Driver management

Communication

Tech platforms

Education

High School diploma

Tools

Onfleet

G Suite

Slack

Job description

TITLE: Logistics CoordinatorDEPARTMENT: LogisticsREPORTS TO: Logistics SupervisorWHO WE ARE:Thistle makes it easy to eat well – without overthinking it. Thistle was founded in 2013 with a mission to help people get and stay healthy while improving the sustainability of our food system. Thistle delivers fully prepared, healthy-by-default meals, snacks, desserts, and organic cold-pressed juices. We believe the health of people starts with eating real, whole foods, in the right balance, without the friction. We’re building a future where nutritious, sustainable food is accessible, craveable, and part of everyday life.About the RoleReporting to the Logistics Supervisor, Logistics Coordinators monitor daily onsite delivery operations from start to finish. Logistics Coordinators are often the first person delivery drivers meet in person, and they are a communication point of contact for emergency and non-emergency calls from drivers. Logistics Coordinators track our Delivery Drivers’ movements to ensure successful direct-to-consumer deliveries.How You’ll Make a DifferenceResponsible for the success of all drivers/routes dispatched from a specific hubUnload deliveries from trucks and/or cold storageRoute organization/stagingCheck-in drivers and distribute routes accordinglyKeep the delivery driver roster up to dateTrain and coach new and existing delivery drivers as neededKeep detailed documentation and compile shift reportsAct as a last resort rescue and/or VIP delivery driver when neededConduct delivery driver interviewsAssist with onboarding new drivers as neededCollaborate with Customer Support and Logistics teams to review and mitigate error reportsWho You Are2+ years proven experience as a dispatcher or related role; direct-to-consumer experience preferredHigh School diploma or equivalent requiredValid driver license and proof of insuranceValid CA Food Handlers Certification (must be obtained within 30 days of hire)Must be able to work a flexible schedule including occasional evenings, early mornings, weekends, and holidaysStrong knowledge of the roadways throughout the immediate areaProficiency with tech platforms including, but not limited to Onfleet, G-suite, and SlackAble adapt to/learn new technologies/platforms quicklyExcellent written, auditory, and oral communication skillsCritical thinking and the ability to make quick decisionsExcellent multitasking and organizational skillsA team player approach to your workAbility to adhere to the physical requirements of the position, including but not limited to standing, bending, and walking for extended periods of time, consistently lifting up to 25 pounds, and occasionally lifting up to 50 poundsOur CultureDiversity, equity, and inclusion are essential values at Thistle. We know we do our best and most impactful work when we feel we are represented and belong. We're proud to actively recruit and hire talented people from a wide variety of backgrounds and experiences. We do not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”), including, but not limited to, race, ethnicity, citizenship, national origin, color, hairstyles, hair texture, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.