Logistics Coordinator (GSA) Baltimore

HCI | integrated solutions; Baltimore (MD); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading company in Facilities Services is looking for an Entry Level Logistics Coordinator in Curtis Bay, Baltimore. The role involves providing customer service in a retail environment, processing transactions, and supporting government retail operations. Ideal candidates will have strong communication and organizational skills, along with intermediate logistics experience. This full-time position requires on-site work and offers an opportunity to grow within the logistics field.

Qualifications

• Minimum of one year supporting government retail operations.
• Intermediate level logistics and/or retail operations experience.

Responsibilities

• Provide face-to-face customer service in a retail environment.
• Process order tickets and maintain a clean checkout area.
• Perform cashier duties and validate transactions.

Skills

Communication

Organizational Skills

Education

High School Diploma

Tools

Microsoft Office Word

Microsoft Excel

Job description

Join to apply for the Logistics Coordinator (GSA) Curtis Bay, Baltimore role at HCI | integrated solutions

HCI | integrated solutions is seeking a Logistics Coordinator (GSA Retail Support Associate) with the following qualifications:

• Intermediate level logistics and/or retail operations experience.
• Intermediate level skills with Microsoft Office Word and Excel.
• Strong communication and organizational skills.
• Ability to work independently with minimal supervision.
• Minimum of one (1) year supporting government retail operations.
• HS diploma with an additional two (2) years of experience, or equivalent education and experience.
• Ability to work on-site in Curtis Bay, Baltimore (not remote).

Job Responsibilities

• Provide face-to-face customer service in a retail environment, handling transactions, receipts, scanning, adjustments, and data entry into GSA’s POS system.
• Process order tickets, maintain a clean checkout area, and assist customers with loading purchases upon request.
• Perform cashier duties, validating prices, products, quantities, and sales transactions.
• Enter accurate Activity Address Codes, DoDAACs, credit card info, and generate reports.
• Assist customers, attend store meetings, and support administrative tasks such as sorting mail and correspondence.
• Provide order status updates via phone and email, and maintain order documentation.
• Generate and distribute customer order prints, match shipping labels, and manage shipment sorting.
• Resolve discrepancies, maintain documentation, and coordinate disposal or adjustments with managers.
• Update files, review and process orders for accuracy, and communicate with customers about order status.
• Prepare spreadsheets, audit accounts, and ensure proper transaction documentation.
• Ensure checkout counters are staffed and stay current with POS system updates.
• Research discrepancies, evaluate returns, and file necessary documentation in accordance with SOPs.

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industry: Facilities Services

Employment decisions are based on qualifications, merit, and business needs. We promote respect, integrity, and fairness, encouraging diverse candidates to apply.