Logistics Coordinator

DP World; Union City (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

DP World in Union City, GA is seeking an experienced Logistics Coordinator to manage daily operations and coordinate with customers and carriers to ensure on-time delivery. You will handle inquiries and escalations, produce weekly and monthly performance reports, and set up orders in internal systems (EDI feeds or manual entry).

Join a growing global team and contribute to efficient end-to-end supply chain solutions in a fast-paced, service-focused environment.

Qualifications

• Customer-focused logistics experience with ability to resolve issues promptly.
• Proficient use of Excel for tracking, analysis and reporting.
• Strong communication to coordinate with customers, carriers and internal teams.
• Ability to adapt to a dynamic, high-volume environment.

Responsibilities

• Handle customer queries and escalations plus daily order reports throughout the order lifecycle.
• Collaborate with Key Account control tower staff to align on daily business requirements.
• Prepare weekly/monthly customer and carrier performance reports with accuracy.
• Coordinate scheduling and planning to support inbound and outbound operations.
• Communicate effectively with customers and internal stakeholders.
• Set up orders in internal systems, including EDI feeds or manual entry.
• Ensure orders are picked and processed timely to meet KPIs and monitor inventory.
• Perform other duties as assigned.

Skills

Customer service

Logistics planning

Problem resolution

Multitasking

Communication

Tools

Excel

Outlook

EDI

Job description

We are looking for an experienced Logistics Coordinators, based in Union City, GA to coordinate daily operations. It's an exciting time to join the syncreon team!

About The Role

How you will contribute

• Handle customer queries, escalations & a large volume of day to day reports through the life cycle of customer orders.
• Build a close working relationship with the Key Account control tower staff staffing through understanding their day to day business requirements and servicing accordingly.
• Ensure a large number of customer & carrier performance reports are completed weekly/monthly and submitted on time and with accurate content.
• Apply scheduling, planning, and coordination activity to support product inbound and outbound operations.
• Ability to communicate both internally and externally with the customers and stakeholders.
• Process order set up via preferred internal system to include but not limited to EDI feeds or manual creation.
• Ensure orders are picked and processed timely to meet KPI requirements and help monitor and ensure proper inventory levels per customer expectations.
• Other duties as assigned.

Your Key Qualifications

• Customer service background in logistics or planning with ability to build a relationship with the customer and handle problem resolution in timely manner.
• Word, Excel, Outlook knowledge with strong emphasis on Excel (V Look Ups, Pivot Table is a plus) used for tracking and analysis.
• Ability to adapt and work in an ever changing, stress induced changing environment.
• Ability to multiitask effectively

Compensation

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.

We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.

The DP World family comprises of syncreon, Imperial and P&O.

WE MAKE TRADE FLOW