Logistics Coordinator

Pennex; Leetonia (OH); On-site; USD 43,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with matching

Paid vacation and holidays

Performance-based bonus opportunities

Daily pay

Employee Assistance Program (EAP)

Training and development

Career growth opportunities

Disability and life insurance

Job summary

Pennex in Leetonia, OH is seeking a Logistics Coordinator to manage customer service, transportation, and contract administration in a fast-paced environment.

Responsibilities include planning and controlling shipments, communicating with customers and carriers, resolving delays, and preparing dispatch sheets and invoices.

A bachelor's degree is preferred, and candidates should have three years of related experience; the 2pm–10pm shift is required, with occasional flexibility.

Qualifications

• Bachelor’s degree preferred.
• Three years of related transportation and customer service experience.
• Ability to manage multiple projects and priorities.
• Strong problem-solving and data interpretation abilities.
• Excellent communication and active listening skills.
• Must pass pre-employment physical and drug screen.
• U.S. work authorization; no visa sponsorship.

Responsibilities

• Plan, control and implement processes relating to materials through the facility to outside processors and customers.
• Lead regular status meetings to communicate with customers, suppliers, and carriers.
• Address shipment delays and issues promptly with customers.
• Apply customer service skills to maintain relationships with customers and vendors.
• Manage shipments to meet customer demand and monitor pickups/deliveries.
• Create documentation (dispatch sheets, packing lists, customs invoices).
• Work with supply chain to manage inventory and create shipments via portal.
• Maintain carrier relationships and monitor performance.
• Regular attendance and perform other duties as assigned.

Skills

Customer service

Communication

Time management

Problem solving

Attention to detail

Multitasking

Verbal and written communication

Education

Bachelor's degree preferred

Job description

Overview

Consider joining the Pennex family as a Logistics Coordinator at our Leetonia, OH location. The Logistics Coordinator will be responsible for executing the customer service, transportation, and contract administration elements of the operation. This role functions in a fast paced, demanding environment to ensure business objectives and customer requirements are met or exceeded.Excellent organizational skills, time management, and attention to detail are essential to be successful in this position. We are looking for safe and dedicated individuals to help us serve these customers.

Hours

The standard hours for this position will be 2pm to 10pm but may require flexibility.

Responsibilities

• Plans, controls and implements all processes relating to materials as they flow through the facility to outside processors and customers
• Leads regular status meetings to provide appropriate, consistent, and timely communication to internal and external customers, suppliers, and carriers to ensure accurate processing of shipments
• Works with customers to address and resolve issues (shipment delays, rejections, etc.) promptly
• Applies customer service skills to create and maintain relationships with customers, suppliers, and vendors
• Manages shipments to and from outside processors and customers in order to meet customer demand
• Monitors shipments to confirm pickups and deliveries are moving as scheduled
• Maintains productive working relationships with carriers and manage carrier performance
• Other actions include, but not limited to: documenting shipment details, selecting proper inventory, collecting and recording shipping weights and pertinent information from suppliers
• Creates documentation (dispatch sheets, packing lists, customs invoices) pertinent for movement of cargo and to meet customer needs
• Works with Pennex supply chain to manage inventory (work in process and finished goods)
• Creates shipments by using a portal and entering into the Pennex system interfaces
• Uses problem solving skills to research root causes, develop alternative solutions, assess for impact and drive for results.
• Must have regular attendance
• Perform other duties as assigned

Education

• Bachelor’s degree is preferred

Experience

• Three years of related transportation and customer service experience.

Other Required Knowledge, Skills, And Abilities

• Ability to manage multiple projects, identify solutions, quickly change priorities, meet deadlines and effectively communicate shifts in resources.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Logistics Coordinator must be dedicated to meeting customer needs, understanding how personal actions impact the customer and relationship.
• Uses active listening to understand stakeholders and respond in a professional and helpful manner.
• Ability to effectively communicate and present problems and solutions to customers and other stakeholders.
• Strives to build customer loyalty.
• Regular attendance is required.
• Must be able to pass pre-employment physical and drug screen.
• Must be eligible to work in the United States, visa sponsorships are not available.

Perks of the Job

• Medical, dental and vision insurance
• Disability and life insurance
• 401(k) with matching contribution
• Generous allotment of paid vacation and paid holidays
• Competitive wages plus performance-based bonus opportunities
• Employee Assistance Program (EAP)
• Ongoing training and professional development
• Ample opportunity for career growth and advancement
• Daily pay available

Why Our People Love Working Here

• Purpose-driven, friendly, open, and respectful culture
• Shared core values of safety, integrity, caring, and growth
• Tuition reimbursement
• Employee discount program with hundreds of partner brands
• Wellness incentive program
• Regular employee celebrations and events

Who We Are

Founded nearly half a century ago, Pennex continues to see rapid growth as a leading provider of quality aluminum cast products and extrusions. With state-of-the-art technology and facilities across Ohio and Pennsylvania, we’re proud to offer the capabilities and expertise to cast billet, extrude custom shapes and fabricate finished components for customers across a range of markets - including automotive, transportation, building and construction, electrical and machinery, consumer durables and distribution. But it’s not just what we do that sets us apart, it’s how we do it. Safety. Integrity. Caring. Growth. These core values are embodied by each member of our team; guiding every action we take and decision we make. Whether it’s driving innovation within our industry, making the impossible possible for our customers, providing a safe, respectful workplace for employees or supporting our local communities, our purpose is clear. We are dedicated to impacting our world in a positive way.

Our Commitment to Inclusion

We welcome people of different backgrounds, abilities, and perspectives. To ensure our business and culture continue to be inclusive of all people, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age or marital status, veteran, or disability status. MX Holdings and our family of brands, including Metal Exchange and Pennex, are proud to be equal opportunity employers. Additionally, all your information will be kept confidential according to EEO guidelines. Should you have any questions or require special assistance completing your application, please email [e-mail].

Qualified Applicants must be legally authorized for employment in the United States and not require employer sponsored work authorization now or in the future for employment in the United States.

Our salary ranges are primarily determined by role, level, and location. The range provided for each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Confidentiality Agreement Required: Yes

Posted Min Pay Rate

USD $43,000.00/Yr.

Posted Max Pay Rate

USD $54,000.00/Yr.