Logistics Coordinator

Socket.dev; Hatboro (Montgomery County); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Vacation / Wellness Days

401(k) Program

Job summary

Auto Driveaway is seeking a professional Logistics Coordinator to provide administrative support and dispatch duties in coordination with drivers and operations leadership. The role involves communicating with dispatch staff, assisting with driver payments, and ensuring documents and loads are properly assigned.

The ideal candidate has strong organizational skills, customer service focus, and proficiency with Windows and Microsoft Office, with at least two years of related experience in a

Qualifications

• Strong customer service and communication skills.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Proficiency with Microsoft Office and basic computer applications.
• Detail-oriented, organized, and able to follow procedures.
• Team player with professional demeanor when interacting with drivers and customers.
• Knowledge of routing or logistics processes is a plus.

Responsibilities

• Communicate and resolve issues with dispatch staff and drivers.
• This role requires driving (approximately 60%), and may require extended driving periods.
• Move and deliver vehicles as assigned.
• Ensure driver documents are complete, accurate, and imaged.
• Assist with driver funds payments and loading.
• Confirm delivery points by calling and coordinating with customers.

Skills

Customer service

Communication with drivers

Organization

Attention to detail

Team orientation

Problem solving

Education

High school diploma or GED

Tools

Microsoft Office

Windows

Job description

Auto Driveaway, a professional driveaway company serving the corporate fleet, upfitter and leasing industries, is seeking a professional Logistics Coordinator to provide administrative support and dispatch duties through coordination with drivers and operations leadership. As a leading national provider of professional vehicle relocation services, Auto Driveaway primarily serves large corporate fleets, fleet management companies, upfitters, dealerships, and vehicle/truck OEMs with fast, safe and reliable door-to-door driveaway service. Our services include fleet shipping and fleet management services, single vehicle "door-to-door driveaway" shipping, as well as short-term and reconditioning services across all asset types. We accomplish this with personalized customer experience, an unwavering commitment to safety, and a national network of professional drivers that ensure quality, accountability, and reliability on every trip.

Responsibilities

• Communicate and solve problems with dispatch staff and drivers
• This role requires driving (approximately 60%), and may require driving for extended periods
• Moving & delivering vehicles (service, detail etc.)
• Ensure all driver documents are complete, accurate, and imaged
• Assist with the payment and loading of driver funds
• Assist with calling and confirming delivery points
• Provide phone coverage and route calls to appropriate staff
• Implement departmental checklists to support established responsibilities and procedures
• Complete and update all order system work assignments in an efficient and accurate method
• Interact with drivers and other staff in a professional and courteous manner
• Assign drivers to available loads
• Foster a team-oriented work environment
• Make safety an everyday priority
• Other duties as assigned

Qualifications

• Possess personal drive and internal motivation toward higher achievement
• Ability to sustain a high level of activity, prioritize and perform a variety of tasks
• Self-motivated with a strong desire for task completion and follow-up
• Sharp attention to detail and accuracy; excellent organizational skills
• Ability to communicate with drivers and customers in an enthusiastic and professional manner
• Excellent customer service: both written and verbal
• Routinely demonstrates and creates a cooperative and positive work culture
• Thrive in a team environment
• General office skills- scanning, faxing, copying
• Clean Motor Vehicle Record

Benefits include

• Health, Dental and Optical Insurance
• Life Insurance
• Paid Vacation / Wellbeing days
• 401K Program

Requirements

• High school diploma or GED
• Minimum of 2 years of relevant experience, or any equivalent combination of education and experience that demonstrates the ability to do the job
• Strong logistic and geographic skill set
• Minimum 5 years’ experience with Windows computer system and Microsoft Office Programs (Word, Excel, Outlook, etc.)
• Proven ability to succeed in a fast paced, dynamic environment
• Strong knowledge of customer service delivery techniques and problem-solving methods
• Accurate typing skills
• Knowledge of queries, sorting and other database related skills

Auto Driveaway maintains a smoke-free work environment in accordance with company policy and applicable law.

Auto Driveaway participates in E-Verify to confirm employment eligibility.