Logistics Coordinator

Avari Management; Gulf Shores (AL); On-site; USD 19,000 - 28,000; Full time

Job summary

Avari Management is seeking a Logistics Coordinator in Gulf Shores, AL. This full-time role pays $17.00 hourly and involves managing tickets, coordinating dispatch, and supporting field operations.

You will work with Guesty, Breezeway, and Hubspot to route tasks, keep stakeholders informed, and ensure accurate, timely closeouts. Flexibility for weekends/holidays may be required.

Qualifications

• 2+ years in operations coordination, dispatch, hospitality, property management, or similar role preferred.
• Strong comfort working in ticketing / work order systems (Guesty, Breezeway, Hubspot, etc.) a plus.
• Organized, calm under pressure, great at prioritizing and moving fast without dropping details.
• Clear communicator (written + verbal) with a customer-service mindset.
• Able to handle ambiguity and solve problems with limited instruction.

Responsibilities

• Ticket + Work Order Management: monitor, categorize, and route tickets and work orders.
• Dispatch + Scheduling Support: coordinate daily routing and balance workloads across teams.
• Communication + Coordination: provide clear updates to field teams and stakeholders.
• Quality + Documentation: ensure proper closeouts with notes and photos.
• Operational Support (as needed): assist with supply delivery, access issues, and urgent needs.

Skills

Customer service mindset

Clear communicator

Organized

Prioritization under pressure

Problem solving

Tools

Guesty

Breezeway

Hubspot

Job description

Avari was built to raise the standard of vacation rental management, and we're looking for people who want to help build what's next. Join a growing organization where your ideas matter, your work has impact, and you can grow alongside the business.

Job Title: Logistics Coordinator

Location: Gulf Shores, AL

Compensation: $17.00 hourly

Work Type: Full-Time

Avari manages 5,200 properties across 24 markets on the East and West Coasts. The company is a year into standing itself up after carving out from a national operator

Key Responsibilities

Ticket + Work Order Management

• Monitor all inbound tickets/work orders (Guesty/Breezeway and related channels),ensuring every item is acknowledged, categorized, and routed quickly.
• Assign work orders to the appropriate internal team member or vendor based on scope,urgency, location, access, and skill requirements.
• Set clear priorities and escalation paths for urgent issues (same-day turns, guest-impacting issues, safety items, VIP/owner arrivals).

Dispatch + Scheduling Support

• Coordinate daily routing with Field Ops Support, Maintenance, Housekeeping Support,and APM/PM teams.
• Balance workloads across pods/teams and adjust assignments as conditions change (late checkouts, early arrivals, supply shortages, owner requests).
• Support readiness for key moments: owner arrivals, VIP guests, high-occupancy weekends, peak season turnovers.

Communication + Coordination

• Provide clear ticket notes, expectations, and context to field teams so they can executewithout back-and-forth.
• Act as the connector between PMs and shared services (warehouse/linen, maintenance,housekeeping) to prevent delays.
• Communicate status updates to relevant stakeholders (PM/APM, Field Ops SupportManagers, Guest Experience, Revenue, etc.) when needed.

Quality + Documentation

• Ensure work orders are closed properly with notes, photos, and documentation whererequired.
• Track repeat issues and flag patterns (recurring maintenance issues, supply problems,vendor reliability, process gaps).
• Maintain clean systems: correct categories, tags, property notes, and operationalchecklists.

Operational Support (as needed)

• Assist with coordination for supply delivery runs, lockouts, access issues, and time sensitive operational needs.
• Occasionally support on-site verification or coordination during major incidents or peakperiods (market dependent).
• Other duties as assigned.

Success Measures

• Tickets routed within SLA.
• Low rate of reassignment/rework due to incorrect routing or missing info.
• Improved “time to resolution” and fewer guest-impacting escalations.
• High system accuracy: clean closeouts, consistent notes, fewer “mystery” tickets.

Skills & Qualifications

• 2+ years in operations coordination, dispatch, hospitality, property management, orsimilar role preferred.
• Strong comfort working in ticketing / work order systems (Guesty, Breezeway, Hubspot,etc. a plus).
• Organized, calm under pressure, great at prioritizing and moving fast without droppingdetails.
• Clear communicator (written + verbal) with a customer-service mindset.
• Able to handle ambiguity and solve problems with limited instruction.

Workplace Environment & Physical Requirements

• Ability to work in properties requiring walking, climbing stairs, and physical assessment
• Ability to move freely and lift up to fifty (50) pounds without assistance.
• Flexible schedule including weekends, holidays, and on-call support as needed
• Primarily desk/office work
• May require limited local travel for urgent operational need

Why Join Avari?

• Inclusive and collaborative culture
• One-team approach across Field and Support Teams
• Opportunity to grow, learn, and make an impact
• Cross-functional exposure across Operations, Property Management, Guest Services, Maintenance, Housekeeping, Sales, and Support
• A voice in shaping processes as Avari continues to grow

Benefits Eligibility: Full-time employees regularly scheduled to work at least 30 hours per week are eligible for Avari benefit programs unless otherwise stated.

Connect and learn about Avari

Discover our properties, destinations, and the hospitality experience we're building.

Website: Stayavari.com

Follow us: Instagram |LinkedIn

Avari Management is an Equal Opportunity Employer committed to a diverse and inclusive workplace. All employment decisions are based on business needs, job requirements, and qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran or military status, or any other status protected by law.

Avari Management provides reasonable accommodation for qualified individuals with disabilities in the application process. To request an accommodation, contact [e-mail].