Logistics Control Specialist

American Bankers Insurance Company of Florida; Irving (TX); On-site; USD 26,174 - 41,328; Full time

Job summary

Assurant is seeking a Logistics Control Specialist in Irving, TX to support outbound shipments, orders and materials. This role liaises with internal and external customers to ensure timely, accurate devices shipping, using multiple sales platforms and systems.

The successful candidate will have 2+ years in Shipping/Receiving or Distribution, strong communication, and data handling skills. Monday–Friday, 8:30 am–5 pm, on-site at our Irving facility with daily collaboration across departments.

Qualifications

• High school diploma or equivalent required.
• 2+ years in Shipping/Receiving/Distribution/Materials or related environment.
• Strong written and verbal communication with internal/external customers.
• Good organizational skills and attention to detail.
• Ability to handle multiple priorities and work under pressure.
• Proficient with MS Office and database systems.

Responsibilities

• Prepare shipping documents (labels, bills of lading, commercial invoices).
• Monitor system dashboards and resolve issues to keep data current.
• Communicate with buyers/customers about weights, dimensions, and shipping status.
• Investigate and resolve issues blocking shipments, orders or materials.
• Coordinate with internal/external networks to resolve order changes or shortages.
• Schedule pickups with freight carriers for outbound and inbound shipments.
• Input material movement transactions into databases.
• Train/mentor associates as needed.
• Escalate issues to leadership when outside scope.

Skills

Shipping

Receiving

Distribution

Customer Service

Materials management

Education

High school diploma or equivalent

Tools

SQL

Job description

The Logistics Control Specialist is responsible for working with the Distribution and Materials leadership team to address issues and provide solutions relating to outbound shipments, orders, transportation, receipts and/or materials to meet organizational goals and commitments. This role will be a liaison that will be responsible for collaborating with various internal and external customers to ensure that devices are shipped timely and accurately to attain business objectives. This role is located at our Irving, TX facility with a schedule of Monday - Friday from 8.30 am to 5 pm.

Responsibilities

• Prepare documents to ship product such as shipping labels, bills of lading, and commercial invoices for outbound shipments
• Monitor system reporting to ensure dashboards are current, investigating and resolving issues
• Communicate directly with buyers/customers via email from multiple sales platforms and order types to communicate weights and dimensions for label creation, providing shipping labels to customer, provide shipping status updates, or other informative updates regarding customer orders
• Research and resolve issues preventing shipments, packages, materials, authorizations from moving through processes for respective department
• Communicate with established network to rectify problems related to order cancelations, shipment statuses and/or shipping transactions, sales support, product shortages, damage, and nonconformance (sales, ops, transportation, accounting, carrier - external/internal customers)
• Ability to adjust to continuous change and shift focus to new tasks while keeping productivity/SLA in the forefront
• Schedule pickups with freight carriers for outbound and/or inbound shipments
• Input material movement transactions to database systems
• As a SME, train and/or cross train associates as needed
• Escalate issues or concerns to the appropriate leadership team that are outside of area of responsibilities (as necessary)
• Participate in continuous improvement and team building activities
• Ensure department documentation is accurate and up to date and partners with Engineering regarding any changes
• Generate internal reports as requested by the department leadership
• Conduct other duties as assigned

Requirements

• High school diploma or similar
• Minimum experience of 2 years working in Shipping, Receiving, Distribution, Customer Service and/or Materials environment
• Must have the ability to effectively communicate both written/verbal with internal/external customers
• Strong organizational skills to give the team direction
• Proficient in all process related procedures and equipment required for performing job functions of the Department
• Strong attention to detail
• Ability to work under pressure and tight deadlines
• Strong communication and presentation skills
• Proficient with the use of personal computer, data entry, MS Excel, Word, Internet Research, and Oracle etc.
• Ability to handle multiple priorities simultaneously and deliver positive results
• Ability to work independently and in a team environment
• Ability to interact effectively and positively with all levels of company personnel

Other Skills & Experience

• 4+ years of previous experience working in a manufacturing environment
• Proficient knowledge using SQL

Pay Range: $ 19,08 - $ 30,53. Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

If there is no posting end date listed then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.

What’s the culture like at Assurant?

Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview

Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

AI and Biometric Usage

Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process. Since we would like to know the real you, we require that all of our virtual interviews be conducted on video. Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant’s privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information.

Equal Opportunity Statement

Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

Job Scam Alert Please be aware that during Assurant's application process, we will never ask for personal information such as your Social Security number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.

We come from a variety of countries, cultures, and backgrounds. But we’re united by our enduring values of common sense, common decency, uncommon thinking, and uncommon results.