Logistics Brokerage Branch Manager

Monson Group, LLC; Chicago (IL); On-site; USD 120,000 - 180,000; Full time

Job summary

Monson Group, LLC in Chicago seeks a Branch Manager to take the office to the next level. This role focuses on growing the operation, building a strong team, and creating indispensable customer relationships beyond standard freight services.

The ideal candidate will leverage an extensive network to become a one-stop resource, drive revenue and profit targets, and establish a scalable, high-performing office culture from day one.

Qualifications

• 5+ years in freight/transportation with a proven book of business
• Experience leading, mentoring, or managing a freight team
• Massive network and instinct to connect people
• Entrepreneurial drive: think like an owner, not an employee
• Deep understanding of freight operations, pricing, carrier management, and customer acquisition
• High energy, urgency, and follow-through

Responsibilities

• Lead and grow the Chicago office
• Build, hire, train, and lead a team
• Develop a book of business through aggressive prospecting and relationship building
• Create deep, multi-layered customer relationships beyond freight
• Leverage your network to become a one-stop resource for customers
• Set culture, pace, and standards for the office from day one
• Drive revenue growth, gross profit, and load volume targets
• Manage carrier relationships, pricing strategy, and capacity sourcing
• Build scalable processes and systems as the office grows
• Report on performance, pipeline, and growth to leadership
• Represent the company in the Chicago market as a trusted, high-energy leader
• Location: Chicago, IL (in-office)
• Type: Full-time

Skills

Freight/Transportation

Team leadership

Networking

Entrepreneurial mindset

Pricing & carrier management

Communication

Job description

Our client's Chicago office needs a leader who will take it to the next level. This isn't a seat-filling hire. We need a Branch Manager who can grow the operation, develop a team, build a book of business, and create the kind of customer relationships that competitors can't touch.

The Philosophy

Our client doesn't want to be just another freight provider. They want to be the call their customers make for everything.

The best customer relationships aren't built on rates and lanes alone. They're built by becoming indispensable. Need capacity on a tough lane? Of course. But also: need a connection for a fleet purchase? A contact overseas? Someone who knows a guy for literally anything? That's them. The more categories of a customer's life you insert yourself into through your network and connections, the stickier the relationship becomes. They stop seeing you as a vendor and start seeing you as a resource. That's when you stop competing on price and start winning on trust.

They're looking for a Branch Manager who lives this way naturally.

What You'll Do

• Lead and grow the Chicago office
• Build, hire, train, and lead a team
• Develop a book of business through aggressive prospecting and relationship building
• Create deep, multi-layered customer relationships that go far beyond freight
• Leverage your personal network and connections to become a one-stop resource for customers
• Set the culture, pace, and standard for the office from day one
• Drive revenue growth, gross profit, and load volume targets
• Manage carrier relationships, pricing strategy, and capacity sourcing
• Build processes and systems that scale as the office growsReport on performance, pipeline, and growth to leadership
• Represent the company in the Chicago market as a trusted, connected, high-energy leader

What We're Looking For

• 5+ years in freight/transportation with a proven book of business or history of building one
• Experience leading, mentoring, or managing a freight team
• A massive network and the instinct to always be connecting people
• Entrepreneurial drive: you think like an owner, not an employee
• Deep understanding of freight operations, pricing, carrier management, and customer acquisition
• High energy, high urgency, and high follow‑through
• Ability to recruit, train, and develop team members
• Someone who naturally builds relationships that go beyond business
• Strong communication skills and the ability to earn trust fast
• Comfortable taking ownership and running with autonomy

Who Will Thrive Here

You're the person whose phone never stops because everyone in your world knows you "know a guy." You don't just move freight, you become embedded in your customers' lives. You connect them with people, solve problems they didn't ask you to solve, and make yourself impossible to replace.

You've probably thought about starting your own freight company. This is that opportunity, with the backing, brand, systems, and support of a growing company behind you.

What Success Looks Like

• Office is staffed, producing, and growing revenue consistently
• Customer relationships are deep, sticky, and growing
• Your team is hitting volume and margin targets
• Customers call you first, for freight and for everything else
• The office becomes a model for future expansion
• You've built something you're proud of

Why This Opportunity

• Build and run your own office with full autonomy
• Backed by a growing transportation company with asset‑based trucking and freight services
• Work with leadership that values entrepreneurial thinking and rewards builders
• Be part of an expansion strategy, not a cog in a machine
• Compensation structured to reward what you build (base + performance)

Location

Chicago, IL (in-office)

Type

Full‑time

Compensation

Competitive base + performance‑based incentives tied to office growth