Logistics BA Intern — Requirements & Process Mapping

Usi Insurance; Indianapolis (IN); On-site; USD 25,000 - 30,000; Full time

Job description

Today’s logistics marketplace is an ever-changing landscape where you can make your mark. Spot gives you the tools to tackle industry challenges for our partners. Here, initiative, drive, and teamwork form the basis for a rewarding, fast-paced career.

About the Role:

The Business Analyst Intern will support the Senior Business Analyst in gathering, documenting, and communicating business needs for internal projects and system improvements. This role will work with business users, developers, and other stakeholders to help ensure requirements and processes are clearly understood.

Job Responsibilities

• Assist with creating and maintaining business requirements, process documentation, meeting notes, and project materials.
• Create, review, and update business process workflows. Attend project meetings and document key decisions, questions, and action items.
• Work with developers to clarify business requirements and answer business-related questions.
• Participate in user interviews and requirements-gathering sessions.
• Help identify gaps, unclear processes, and opportunities for improvement.
• Assist with translating business needs into clear requirements or development tickets.
• Support testing and validation to confirm that completed work meets the documented business requirements.

Qualifications

• Currently pursuing a degree in Business, Information Systems, Computer Science, Operations, or a related field.
• Strong written and verbal communication skills.
• Organized and comfortable managing documentation and meeting notes.
• Able to ask thoughtful questions and communicate with both business and technical teams.
• Strong attention to detail and willingness to learn.
• Familiarity with process mapping, requirements gathering, or software development is helpful but not required.