Logistics Associate - Supply Chain Management

Mayo Clinic; Jacksonville (FL); On-site; USD 25,000 - 33,000; Full time

Job summary

Mayo Clinic in Jacksonville, FL is hiring for a Supply Chain / Logistics position focused on receiving, distribution, inventory control, and order processing. You will interact with suppliers, handle high volumes of requests, and support cross‑department SCM initiatives.

Qualified candidates will have a HS diploma or GED with 2 years in supply chain or related fields; an Associate’s Degree with 1 year experience is considered equivalent.

Qualifications

• Requires HS diploma or GED and 2 years of supply chain or business experience.
• Associate’s Degree plus 1 year of experience will be considered as an equivalent.
• Strong personal computer skills, communication skills, problem solving, continuous improvement and teaming skills.
• Excellent verbal and written communication skills.
• Able to work in a team-oriented atmosphere.
• Must be adaptable and flexible in an ever-changing work environment.
• Able to handle/prioritize tasks simultaneously.
• Basic understanding of accounting principles.
• May require driving and a driver’s license under certain circumstances.

Responsibilities

• Handle receiving, distribution, inventory control, transportation, records management, warehousing, and storage of products ensuring safety, security and productivity.
• Interact with suppliers regarding expediting, returns, and resolving invoice/receipt problems.
• Provide support for SCM - Logistics; manage high volume of inquiries via phone, mail, and fax.
• Coordinate with other SCM areas to resolve inquiries and problems; escalate as needed.
• Research/resolve aged proof of delivery items, shipping mode identifications, and returns management.
• Assist with distribution of medical products including controlled substances and hazardous materials.
• Utilize reports to ensure data integrity in transactions and handling of special instructions, expediting and critical orders.
• Identify trends causing delays and collaborate to implement long-term solutions.

Skills

Communication skills

Problem solving

Continuous improvement

Teamwork

Personal computer skills

Education

High School diploma/GED

Associate’s Degree + 1 year experience equivalent

Job description

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

• Medical:Multiple plan options.
• Dental:Delta Dental or reimbursement account for flexible coverage.
• Vision:Affordable plan with national network.
• Pre-Tax Savings:HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

Responsibilities

This position requires direct involvement with specific departments in support of accurate receiving, distribution, inventory control, transportation, records management, warehousing, and storage of products. Responsible for daily activities associated with the movement of materials throughout the Mayo Clinic with attention to standards for safety, security, and productivity. Has significant interaction with suppliers regarding expediting, returns, and solving invoice/receipt problems. Provides support for SCM - Logistics; handles a very high volume of incoming requests via phone, mail, and fax, from all levels of Mayo Clinic staff; provides a point of contact from other SCM areas in order to resolve inquiries and problems; enlists appropriate SCM personnel for assistance, as needed; and works on special projects as assigned. Utilizes appropriate sources of information from multiple areas to research/resolve problem transactions related to Invoices not Received and Received not Invoiced. Researches/resolves specialty transactions that are derived from verbal or written requests, which may include but is not limited to researching aged items on proof of delivery, identification of shipping mode, and managing returns. Assists with distribution of medical products and services including controlled substances and hazardous materials. Utilizes a variety of reports to ensure data integrity in transactions including special handling instructions, expediting, critical orders, and routine fulfillment. Identifies possible trends causing processing delays; collaborates with affected individuals to implement long-term solutions. Sustains and complies with a broad range of policies and governmental regulations. Assists with projects as directed by SCM leadership. . Other job-related duties as assigned by leadership

During the selection process, you may be asked to participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen, and you will have time to consider each question before responding. You will have the opportunity to re-record your answer to each question. Mayo Clinic will only see the final recording. The completed interview will be reviewed by a Mayo Clinic staff member and you will be notified of next steps.

This vacancy is not eligible for sponsorship. We will not sponsor or transfer visas for this position. Also, Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.

Qualifications

High School diploma/GED; AND, two (2) years' supply chain or business related experience required. Associate’s Degree plus one (1) year of experience will be considered as an equivalent.

• Requires strong personal computer skills, communication skills, problem solving, continuous improvement and teaming skills.
• Serves as a resource on department and institutional initiatives; shares knowledge with customers and colleagues.
• Excellent verbal and written communication skills.
• Assists with SCM continuous improvement initiatives.
• Ability to work in a team-oriented atmosphere.
• Must be adaptable and flexible in an ever-changing work environment.
• Able to handle/prioritize tasks simultaneously.
• Basic understanding of accounting principles.
• Works as a team to provide support to all departments; works with other areas of SCM to ensure exceptional customer service.
• Ability to manage time to meet required deadlines.
• A small subset of employees may be asked to drive and a driver’s license would be required under those circumstances.

Exemption Status

Nonexempt

Compensation Detail

$18.42 - $23.95 / hour

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

Monday through Friday, 2:00 p.m. – 10:30 p.m., with occasional weekends based on departmental needs. Hours may vary as needed to support coverage.

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the'EOE is the Law'. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.