Logistics Associate Coordinator

Gilder Search Group; Orrville (OH); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Paid time off

401K with company match

Paid maternity leave

Training and career development

Bonus potential

Job summary

Jarrett, an in-person logistics coordinator role based in Orrville, OH, is seeking a candidate who thrives in problem solving and teamwork. You will help set up shipments, track progress, and coordinate with customers and carriers to ensure on-time deliveries.

No logistics experience is required; a robust training program will bring you up to speed while you contribute to a culture focused on service excellence and community impact.

Qualifications

• No logistics experience required; robust training program provided.
• Strong communication and interpersonal skills are essential.
• Able to handle multiple tasks in a fast-paced environment.

Responsibilities

• Set up, track, and follow up on shipments.
• Coordinate with customers and carriers to ensure timely delivery.
• Maintain and update database; generate reports for stakeholders.
• Answer calls and emails with exceptional customer service.
• Troubleshoot issues to prevent bigger problems.

Skills

Problem solving

Team collaboration

Customer service

Attention to detail

Multitasking

Adaptable

Job description

Logistics Associate Coordinator

Employment Type: Full-time, In-Person

Location: Orrville, OH

Job Category: Logistics / Operations

Jarrett is a leading (and still growing) 3rd party logistics company but we’re also family-owned. What sets us apart is the Jarrett Difference, our people are our greatest asset. We have the best people around who are not only incredible resources for all things logistics but are compassionate, innovative, courageous, and so much more. Jarrett has even won the Top Workplaces award for the past three years in a row!

Our customers come from a variety of industries, but the common denominator is that they all ship something. We’re here to coordinate things between our customer’s supply chain and carriers. To accomplish all of this, our teams use our state-of-the-art proprietary software, jShip, to set up shipments, troubleshoot, answer questions, and fix issues before they become larger problems. Here at Jarrett, we are problem-solvers, and our goal is to do great things for our customers every day.

Typical day might include:

• Setting up, tracking, and following up on shipments
• Determining the best shipment option for each unique situation
• Coordinating with customers and carriers to ensure timely delivery
• Maintaining and updating the computer database and sending reports
• Answering phone calls and emails, providing exceptional customer service

This job might be a fit for you if:

• Problem-solving is where you thrive
• You enjoy collaborating and being on a team
• You love helping people and are willing to go the extra mile
• You’re detail-oriented and like handling multiple tasks
• You’re adaptable and think on your feet
• You’ve worked in customer service-type roles before (retail and food service count!)

Jarrett might be a fit for you if:

• You want to do impactful work
• You care about the people around you
• You want to work in a meaningful, innovative, and close-knit culture
• You enjoy giving back and care about the community that you live and work in

No logistics experience? No problem! We’re more focused on finding the right person who is a culture fit as opposed to someone with logistics experience. We have a robust training program that will get you up to speed.

What’s In It For You?

• Medical, Dental, and Vision insurance
• Company-paid life insurance
• Paid time off
• 8 paid holidays each calendar year
• 4 hours volunteer paid time off
• Counseling session reimbursement
• Company wellness program including a gym membership discount
• Continuing education reimbursement
• 401K with up to 7% company match
• Paid maternity leave
• May be eligible for bonus potential
• Training and career development opportunities
• Opportunities to give back to local communities

Jarrett is an equal opportunity employer, dedicated to a policy of non-discrimination on the basis of race, color, religion, sex, national origin, ancestry, age, disability or any other characteristic protected by law.