Logistics Associate

Lineage; Novi (MI); Hybrid; USD 42,000 - 56,000; Full time

Job summary

Lineage is seeking an experienced administrative professional to support a hybrid schedule in Novi, MI. The role emphasizes calendar management, multi-system coordination, and daily transportation operations support for Lineage Transportation Team.

Key duties include coordinating orders, scheduling pickups, and communicating with customers and carriers. Strong communication, organization, and problem-solving skills are essential for success in this role.

Qualifications

• Proficient with Microsoft Outlook including calendar management
• Strong verbal and written communication skills
• Ability to manage multiple administrative systems and platforms
• Excellent organizational and multitasking abilities
• Experience in shipping or transportation coordination preferred

Responsibilities

• Plan and coordinate multiple orders across several customers daily
• Set pick up/delivery appointments based on service and schedule requirements
• Interface with customers to resolve issues and identify improvement opportunities
• Communicate carrier/customer accessorial costs promptly
• Monitor carrier performance and suggest routing changes
• Evaluate carrier options and tender freight by cost and service
• Maximize margins while meeting customer requirements

Skills

Outlook calendar

Communication

Multitasking

Organization

Education

High School diploma or GED

Tools

TMS software

Job description

We are looking for an experienced and highly organized professional to support a hybrid work schedule. The position requires onsite work in Novi Tuesday through Thursday, with a scheduled remote work arrangement on Mondays and Fridays. This will be 8AM EST - 5PM EST.

The ideal candidate will have strong administrative experience, advanced proficiency in Microsoft Outlook, including calendar management and scheduling, and the ability to effectively navigate and manage multiple administrative systems and platforms. Strong organizational, communication, and multitasking skills are essential.

Support the day-to-day transportation operations, including shipment planning, load consolidation, and the import/export process. Provide customer support for Lineage Transportation Team.

Key Duties And Responsibilities

• Plan and coordinate multiple orders across several customers daily
• Set pick up/delivery appointments based on service and schedule requirements
• Interface with customer base to facilitate problem resolution and improvement opportunities
• Ensure carrier/customer accessorial costs are communicated timely
• Monitor carrier performance and recommend routing changes as required
• Evaluate carrier alternatives and tender freight based on cost/service requirements
• Maximize profit margins while meeting customer requirements

Minimum Requirements (knowledge, Skills, Abilities)

• High School diploma or GED
• 2 years’ shipping or transportation coordination environment experience or relevant certification
• Thorough knowledge of shipping and transportation operations and familiarity with import and export processes
• Experience with transportation management software
• Proficient computer skills, including Microsoft Office Suite
• Excellent verbal and written communication skills with the ability to interact with internal and external customers
• Excellent organizational skills, including the ability to multi-task and prioritize workload
• Excellent problem-solving skills and attention to detail

Why Lineage?

This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers’ requirements. Beyond that, you’ll help us grow and learn on our journey to be the very best employer in our industry. We’ll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.

Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status under federal, state and local law.

Benefits

Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays throughout the calendar year.