LOGISTICS/ASSOC & LABOR RELATIONS MGR

Kroger Family of Companies; Memphis (TN); On-site; USD 70,000 - 90,000; Full time

Job summary

Kroger Family of Companies in Memphis, TN seeks an experienced Labor/Associate Relations Manager to oversee the site labor strategy and administer the collective bargaining agreements. You will partner with site and corporate leadership to ensure efficient distribution center operations and maintain strong labor relations.

The role requires excellent communication, confidentiality, and the ability to travel as needed.

Qualifications

• High School diploma or equivalent.
• Experience in a union environment.
• Prior supervisory experience.
• Excellent written and verbal communication skills.
• Capable of maintaining confidentiality.
• Intermediate skill level with Microsoft Office.
• Plan and organize with attention to detail.
• Ability to travel independently when necessary.
• Level 6 Single contract, grievance & arbitration administration, not involved in negotiations.
• Level 7 Single contract, less than 500 associates, involved in negotiations, 3+ years of experience in Labor/Associate Relations.
• Level 8 Multiple contracts, 500+ associates, involved in negotiations, 5+ years of experience in Labor/Associate Relations.

Responsibilities

• Oversee the implementation of the site labor strategy.
• Maintain compliance with federal, state, and labor laws.
• Ensure policy and work rules are followed with disciplinary actions.
• Act as site representative in labor matters.
• Represent the company in grievance procedures including investigations, meetings, and resolutions.
• Prepare and maintain reports for grievances, arbitration and mediation.
• Collaborate with site and corporate leadership to achieve goals and efficient DC operations.
• Ensure labor and associate relations training for the site.
• Support Talent Management for hourly associates.
• Provide timely communication to supervisors and union personnel on initiatives and policies.
• Assist HR Manager with associate matters and fostering diversity and inclusion.
• Provide counsel to supervisors and managers on labor relations.
• Supervise and coach direct reports; complete performance reviews and provide feedback.
• Must be able to perform essential functions with or without accommodation.

Skills

Communication skills

Confidentiality

Attention to detail

Planning & organizing

Travel flexibility

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Work collaboratively with site leadership and corporate staff to align labor agreements with the philosophy of the overall company labor strategy. Responsible for the consistent administration of the collective bargaining agreement(s) for the assigned location. Establish and maintain a good working relationship between union and management to create a positive environment and culture. Role model and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES

• Oversee the implementation of the site labor strategy.

• Maintain compliance with all federal, state, and labor and employment laws.

• Ensure company policy and work rules are followed and that appropriate disciplinary action is consistently administered.

• Act as site representative in all labor matters.

• Represent the company in all aspects of the grievance procedure including investigation of the complaint, coordinating meetings between parties, and resolution and closure.

• Prepare and maintain reports for all actions taken for grievances, arbitration and mediation cases, and related labor relations activities.

• Work closely with site and corporate leadership team to achieve company goals and objectives and the efficient operation of the distribution center (DC).

• Ensure required labor and associate relations training is conducted for the site.

• Support Talent Management practices for hourly associates.

• Provide timely communication to supervisors and union personnel regarding new initiatives and policies.

• Assist Human Resources Manager with associate related matters and in creating a diverse and inclusive workforce.

• Provide counsel to supervisors and managers in associate relation matters.

• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provides feedback to direct reports

• Must be able to perform the essential functions of this position with or without reasonable accommodation.

QUALIFICATIONS Minimum

• High School diploma or equivalent

• Experience working in a union environment

• Prior supervisory experience

• Excellent written and verbal communication skills

• Excellent written and verbal communication skills

• Capable of maintaining a high degree of confidentiality

• Intermediate skill level with Microsoft Office

• Ability to plan and organize with attention to detail

• Ability to work flexible hours

• Ability to travel independently when situation requires

• Level 6 Single contract, grievance & arbitration administration, not involved in negotiations

• Level 7 Single contract, less than 500 associates, involved in negotiations, 3+ years of experience in Labor/Associate Relations

• Level 8 Multiple contracts, 500 + associates, involved in negotiations, 5+ years of experience in Labor/Associate Relations

Desired