Logistics Analytics & Operations Analyst

Syngenta Group; Greensboro (NC); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

A culture that celebrates belonging

Full Benefit Package (Medical, Dental,

401(k) plan with company match

Paid vacation and holidays

Job summary

Syngenta Crop Protection is seeking a Logistics Operations Analyst to ensure timely shipment milestone reporting across the US Packaged Goods network. You will leverage TMS, Power BI, and freight audit tools to deliver insights and support transportation decisions.

This role interfaces between operational data and management, monitors performance, analyzes exceptions, manages freight claims, and partners with carriers, warehouses, and internal teams to drive service improvements and cost

Qualifications

• Associate Degree or undergraduate degree or 2 years of equivalent experience in carrier transportation, data analysis or supply chain reporting.
• Proficiency in logistics-based technology solutions, such as TMS (E2Open preferred), SAP, and carrier web portals.
• Preferred: Proficient skills in Power BI and data reporting.
• Strong understanding of freight milestone structures, reason codes, and SLA frameworks.
• Experience with freight claims management processes.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to make timely and efficient decisions.

Responsibilities

• Ensure transportation milestones, shipment tracking data, and reason codes are accurately captured in the TMS and meet SLA requirements.
• Monitor transportation performance, investigate shipment exceptions, and perform root cause analysis.
• Manage end-to-end freight claims process for damaged, lost or short shipments.
• Develop, maintain, and present transportation KPIs, dashboards, and performance reports.
• Analyze transportation, carrier, and freight cost data to identify trends and opportunities.
• Conduct audits of shipment milestones and transportation data for accuracy and compliance.
• Support daily logistics operations by managing inquiries, ETA requests, tendering, and POD documentation.
• Collaborate with carriers, warehouses, customer service, and internal teams to resolve issues and improve service.
• Evaluate supplier and carrier performance against KPIs and suggest improvements.
• Work cross-functionally on transportation, distribution planning, and broader supply chain operations.

Skills

Analytical thinking

Problem-solving

Communication skills

Interpersonal skills

Decision making

Education

Associate Degree

Undergraduate degree

Tools

TMS (E2Open preferred)

SAP

Carrier web portals

Power BI

Job description

Syngenta Crop Protection is seeking a Logistics Operations Analyst to ensure timely shipment milestone reporting across the US Packaged Goods network. You will leverage TMS, Power BI, and freight audit tools to deliver insights and support transportation decisions.

This role interfaces between operational data and management, monitors performance, analyzes exceptions, manages freight claims, and partners with carriers, warehouses, and internal teams to drive service improvements and cost