Logistics Analyst

King's Hawaiian Bakery West, Inc; United States; On-site; USD 60,000 - 90,000; Full time

Job summary

King’s Hawaiian Bakery West, Inc. is seeking a detail‑oriented Logistics Analyst to support the Logistics department in fulfilling customer demands.

You will interact with Sales, Customer Experience, Planning, and Shipping, manage the Transportation Management System, and coordinate with carriers and third‑party warehouses to optimize on‑time delivery. This role requires a Bachelor’s degree and at least 4 years of logistics or related experience; proficiency with SAP or ERP systems and e2open is

Qualifications

• Bachelor’s degree is required; Logistics, Business, Applied Mathematics, Finance, or Computer Science preferred.
• At least 4 years of progressively responsible experience in logistics or customer service required.

Responsibilities

• Provide daily communication with carriers to ensure loads enter appointments and meet scheduled times.
• Run reports in the Transportation Management System and monitor emails to identify and escalate orders that miss pickups or deliveries.
• Create the weekly shipping schedule by collaborating with planning and shipping teams to align with production runs and pickup times.
• Assist the Logistics Analyst with day‑to‑day Transportation Management System activities to ensure loads are tendered and reports are run.
• Assist with day‑to‑day activities for international orders when the Export Logistics Specialist is unavailable.
• Perform other duties as required within the scope of the role.

Skills

Logistics knowledge

Communication

Attention to detail

Travel readiness

Education

Bachelor’s degree

Tools

SAP

e2open

Job description

Joining King’s Hawaiian makes you part of our `ohana (family). We are a family‑owned business for over seventy years, respecting our roots while thinking about our future as we continue to grow and care for our customers and the communities we serve. Our `ohana members build an environment of inclusivity as they freely collaborate, pursue learning through curiosity, and explore innovation as critical thinkers. Beyond that, we are also passionate about supporting the long‑term health and well‑being of our employees and their families. If you’re excited to rise with our team, come and join our `ohana!

The Logistics Analyst is a detail‑oriented position requiring focus, precision, and critical thinking. This person will support the Logistics department by executing a variety of processes in a timely manner to ensure customer demands are met. The position will interact with multiple departments including Sales, Customer Experience, Planning, and the Shipping Warehouse. The position will need to work with external partners such as carriers and third‑party warehouses. The position must be able to learn and adapt existing knowledge in a constantly changing landscape to meet and exceed departmental on‑time delivery metrics. With minimal oversight, employees in this position may interact with their leader daily, to receive guidance and feedback. Some non‑routine activities may require their leader’s advance approval, but routine decisions within the general scope of the role may be made independently.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Provide daily communication with carriers to ensure loads have entered appointments into the Transportation Management System and that carriers will meet their scheduled appointment times.
• Run reports in the Transportation Management System and monitor emails to identify and escalate sales orders and/or stock transfers that miss their pickup or delivery appointment or sales orders and/or stock transfers that are at risk of late delivery to prevent customer stock outs and shortages.
• Create the weekly shipping schedule by collaborating with the planning and shipping teams to ensure the shipping schedule aligns with the production runs and scheduled pickup times transit times to optimize third party warehouse appointment availability.
• Assist the Logistics Analyst with the management of day‑to‑day activities in the Transportation Management System to ensure loads are tendered, information is entered correctly, reports are run, and carriers are paid.
• Assist with the day‑to‑day activities for international orders when the Export Logistics Specialist is unavailable.
• Perform other duties as required or assigned which are reasonably within the scope of this role.

BASIC AND PREFERRED QUALIFICATIONS (EDUCATION and/or EXPERIENCE)

• Bachelor’s degree from an accredited 4‑year college or equivalent relevant work experience required; Logistics, Business, Applied Mathematics, Finance, or Computer Science preferred.
• At least 4 years of progressively responsible experience in logistics or customer service required.

ADDITIONAL QUALIFICATIONS (JOB SKILLS, ABILITIES, KNOWLEDGE)

• Proficient understanding of logistics, lead times, and common obstacles that could cause a carrier to not meet a customers Must Arrive By Date.
• Proficient organization and communication skills are needed to ensure that the carrier, shipper, and King’s team members are on the same page and understand customer expectations.
• Working knowledge of SAP or other Enterprise Resource Planning System.
• Working knowledge of e2open or other Transportation Management System.
• Ability to travel up to 10% of the time.
• Ability to consistently demonstrate King’s values of excellence, dignity, saying it like it is in a way it can be heard; and curiosity, collaboration, critical thinking and emotional intelligence.

King's Hawaiian is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for our ohana. We deliver irresistible Hawaiian food and aloha spirit, that families love everywhere, every day. After introducing Hawaiian foods to the world 70 years ago, we have grown into a company that provides irresistible foods and irresistible career opportunities to many. Our 'Ohana spans the country in our manufacturing plants, corporate locations, and restaurants. Our culture and work environments (both onsite and remote) help us to spread aloha culture as we nourish our employees' lives. We recognize that each of us has our home life and our work life, which is one life, and we strive to provide balance to our employees. We believe in excellence, dignity, and telling it like it is in a way that can be heard. We may not be excellent all the time, but we move toward excellence and embrace the change needed to continuously improve.

• Dignity and respect are always present.
• Treat everyone with kindness.
• Respect ourselves and others.
• Honor our commitments.
• Hold each other accountable.
• Practice what we preach.
• Appreciate each other’s differences.
• Exhibit professionalism.