Logistics Analyst

Papa John's International , Inc.; Louisville, Northern (KY, KY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Papa John's International, Inc. is seeking a Logistics Analyst to support QCC transportation teams with systems administration, routing, dispatch, and analytics.

This role involves data-driven KPI reporting, audits, and collaboration with corporate offices and on-site QCC support as needed.

Qualifications

• Bachelor’s degree in mathematics, computer science, statistics, logistics, supply chain management or related field, or 3+ years of relevant experience.

Responsibilities

• Provide systems support for routing, dispatch, fleet telematics and safety systems.
• Assist with data analytics and KPI reporting for transportation operations.
• Support logistics design, route optimization and fleet utilization initiatives.
• Create and maintain weekly scorecards and KPI dashboards.
• Audit transportation processes including invoicing, driver performance, and scheduling.

Skills

MS Office

Excel

Data visualization (Tableau)

Teams

CoPilot AI

Education

Bachelor’s degree in related field

3 years logistics/transportation experience

Tools

Manhattan

Oracle OTM

McLeod LoadMaster

TMW Appian Direct Route

OmniTracks

PeopleNet

Samsara

Job description

Job Summary

The Logistics Analyst will be responsible for providing support for PJFS QCC transportation teams in systems administration (routing, dispatch, fleet telematics and safety systems), dispatch operations, logistics design work, resource utilization assessment, data analytics, KPI compilation and assessment, and department audits as directed by Sr. Manager, Transportation Systems. Support will be primarily centralized from the corporate office, however on-site support at QCCs may be necessary at times.

Duties and Responsibilities

• Systems Support –provide support of systems used for routing, dispatch, fleet telematics and safety. Coordinate testing and training for system enhancements and upgrades. Perform data entry and maintenance as needed. Track system support needs to identify trends for system issues and user proficiency. Participate in limited after-hours systems support on-call coverage.
• Operations Support – will support QCC transportation teams through identifying and correcting systems process errors and assisting with deviations from normal systems workflows resulting from demand surges, operational issues (example, production breakdown), or environmental disruptions (example, extreme weather events)
• Logistics design work – support initiatives to optimize routes, fleet territory coverage, driver schedules and equipment utilization. Partner with inventory management team to assess fleet coverage for inbound lanes. Assess historical data to identify trends and report on opportunities. Use route optimization system and other data assessment tools.
• Reporting – Provide detailed and thorough analysis and reporting of performance in various areas of the transportation operation. Create weekly scorecards and maintain KPI dashboards. Leverage multiple data analysis, visualization, and reporting tools.
• Auditing – Use data available from various systems to monitor process adherence in various aspects of the transportation operation, including invoice processing, driver performance, driver and equipment scheduling, fueling, maintenance, etc.

Desired Functional Skills

• Basic office skills – professional email and phone communication, readiness to contribute to team meetings and calls
• Fluent in Microsoft Office suite with advanced Excel skills (lookup formulas, pivot tables, charts, macros, etc.), proficient with Teams, CoPilot AI, data visualization tools (example Tableau).
• Transportation management systems familiarity preferred – shipment management, asset tracking, dispatch, route design. Examples: Manhattan, Oracle OTM, McLeod LoadMaster, TMW Appian Direct Route, OmniTracks, PeopleNet, Samsara

Education, Experience & Certifications

• Bachelor’s degree in related field such as mathematics, computer science, advanced statistics, logistics, supply chain management, OR 3years of relevant experience in logistics, supply chain management, transportation management, or a related field
• Experience with routing, dispatch or supply chain management systems

Functional Skills

• Basic office skills – professional email and phone communication, readiness to contribute to team meetings and calls
• Fluent in Microsoft Office suite with advanced Excel skills (lookup formulas, pivot tables, charts, macros, etc.), proficient with Teams, CoPilot AI, data visualization tools (example Tableau).
• Transportation management systems familiarity preferred – shipment management, asset tracking, dispatch, route design. Examples: Manhattan, Oracle OTM, McLeod LoadMaster, TMW Appian Direct Route, OmniTracks, PeopleNet, Samsara

Our Values

• EVERYONE BELONGS – We believe connectedness and belonging are the essential ingredients to our success.
• DO THE RIGHT THING –We are relentlessly focused on quality and integrity and make the right choices, even when it's difficult.
• PEOPLE FIRST – To craft positive experiences for our customers, we take care of each other first.
• INNOVATE TO WIN – We champion and challenge for a better way in all we do.
• HAVE FUN – We find joy, create meaningful impact and celebrate the journey together

Our Core Competencies

• CUSTOMER CENTRIC - We leverage data and insights to craft a customer experience that builds relationships, cultivates trust, and delivers excellence
• RESULTS DRIVEN – We focus on measurable outcomes by remaining optimistic, tenacious, and persistent even in the face of challenges.
• CONTINUOUS IMPROVEMENT –We champion for better through strategic risk taking, experimentation and challenging the status quo.
• BIAS FOR ACTION – We courageously lead, drive towards decisions, and maintain agility to meet the demands of our dynamic industry.
• WINNING TOGETHER – We work together to unlock our full potential by actively collaborating and contributing in a cross‑functional capacity

Papa Johns is an equal opportunity employer.

Papa Johns is a federal contractor that participates in the E-Verify program to confirm employment eligibility for each new team member. We also comply with all Right to Work requirements. Official E-Verify and Right to Work notices are available for applicants to review in both English and Spanish.