Job Description
Laufer Group International is seeking a professional, dependable and detail-oriented Logistics Administrative Assistant to support our office and logistics operations. This is an excellent opportunity for someone interested in beginning a career in freight forwarding, logistics or supply chain management.
What You'll Do
- Serve as the first point of contact for the office, welcoming visitors and directing them to the appropriate team members.
- Answer and route incoming business calls using a multiline phone system, take accurate messages and respond to general inquiries.
- Provide timely, professional assistance to customers, vendors and other external partners.
- Receive, sort and distribute incoming mail, packages and invoices while coordinating outgoing shipments and correspondence.
- Maintain office supplies, inventory and shared spaces to ensure an organized and professional working environment.
- Schedule meetings and provide administrative support to executives and business leaders as requested.
- Assist with company events, special projects and other general office needs.
- Send master bills of lading, loading confirmations and revised confirmations to carriers and other appropriate parties.
- Sort, rename, scan and upload customs brokerage and shipping documents into the AS/400 system.
- Organize incoming invoices and route them to the appropriate team members based on file number.
- Coordinate the delivery of checks to the lockbox and original house bills of lading to the JFK branch, as applicable.
- Perform additional clerical, administrative and logistics-support responsibilities as assigned.
What We're Looking For
- Professional, courteous and comfortable interacting with customers, visitors, vendors and employees by phone and in person.
- Strong verbal and written communication skills, including the ability to listen carefully, ask appropriate questions and provide clear information.
- Dependable and accountable, with the ability to follow instructions, meet deadlines and communicate proactively when priorities change.
- Highly organized and detail-oriented, with a commitment to accuracy and quality.
- Ability to manage multiple responsibilities in a fast-paced office environment.
- Strong customer-service mindset and willingness to support multiple teams.
- Proficiency with Microsoft Word, Excel and other common office technology.
- Ability to handle business documents and information with professionalism and discretion.
- Interest in developing a career in freight forwarding, logistics or supply chain management.
- Previous administrative, customer-service or office experience is preferred but not required.
Where you'll be:
20 Vesey St, New York, NY 10007
Our Benefits Include
- Medical, Dental, and Vision Benefits with company cost-sharing
- Health Savings Account medical benefit option with a company contribution to the health savings account
- No cost Medical Bridge Program to assist with costs that may be attributable to the plan deductible
- Medical and Dependent Care Flexible Spending Accounts
- No cost Short-term disability, Long-term disability, Life, and AD&D insurance
- 401(k) Retirement Plan with a generous company match
- Paid Time Off (over 4 weeks of PTO by year 5 with Laufer)
- No cost Employee Assistance Plan to assist with emotional well-being, family and relationships, legal and financial matters, and more
- Employee Recognition Program
- Giveback Program - each employee is given $500/year to donate to a charity (Laufer has donated over $1 million!!!)
- Commuter Benefits for employees travelling to and from the NYC office
Compensation
$45,000 - $57,500