Logistic Specialist

RXO, Inc.; Charlotte (NC); On-site; USD 38,000 - 58,000; Full time

Benefits offered by this job

Medical Dental Vision

401(k) match

Pre-tax benefits

Disability & life insurance

Employee Assistance Program

Leadership development

Paid time off

Job summary

RXO, Inc. is seeking a Logistics Specialist to support order entry, routing, dispatching and traffic coordination. You will monitor pickups and deliveries, validate data, and keep accounts updated with timely information.

The role emphasizes analytical thinking, clear communication, and adherence to schedule constraints. The position requires at least 1 year in logistics, a high school diploma or equivalent, and familiarity with the transportation industry.

Qualifications

• 1 year of logistics experience.
• High school diploma or equivalent.

Responsibilities

• Maintain customer profile information and enter loads from customer tenders.
• Update account managers on problem loads and actions, and update receivers and customers on load status.
• Monitor daily pick-ups and deliveries; verify loads arrive on time and in good condition.
• Take check calls from drivers and validate load data prior to marking loads delivered for accounting.
• Investigate overages, shortages, damages and complete documentation.
• Schedule and reschedule delivery appointments for all loads; accept/decline loads per guidance from account managers.
• Provide detailed routing directions to properly route drivers.

Skills

Routing & Dispatch

Traffic coordination

Customer communication

Problem solving

Education

High school diploma or equivalent

Job description

Accelerate your career at RXO
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

As a Specialist, Logistics at RXO, you will be responsible for providing logistics support, including order entry, routing and dispatching, and traffic coordination. If you’re looking for a growth opportunity, join us at RXO.

What your day-to-day will look like:

• Maintain customer profile information and enter loads from customer tenders
• Update account managers on problem loads and what actions have been taken, update receivers and customers on status of loads
• Monitor daily pick-ups and deliveries; verify that loads have arrived on time and in good condition
• Take check calls from drivers, ensuring that loads will deliver on time; validate all load data prior to marking loads delivered, for accounting purposes
• Investigate product overages, shortages, damages, and complete appropriate documentation
• Schedule and reschedule delivery appointments for all loads; accept or decline loads based on direction from account managers
• Provide detailed directions and instructions to properly route drivers

At a minimum, you’ll need:

• 1 year of logistics experience

It’d be great if you also have:

• High school diploma or equivalent
• General knowledge of the transportation industry
• Experience writing routine reports and correspondence
• The ability to apply common sense understanding to carry out instructions furnished in written, verbal or diagram form

Our Benefits

• Comprehensive medical, dental, and vision plans

• 401(k) retirement plan with up to 5% company match

• Pre-tax accounts to help streamline eligible expenses

• Company-paid disability and life insurance

• Employee Assistance Program (EAP)

• Career and Leadership Development Programs

• Paid time off, company holidays, and volunteer days

Our Culture

Our values are the key to our unique culture and our ability to deliver for everyone we serve.

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.

The Next Step

We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification. Review RXO’s candidate privacy statement here and RXO’s Privacy Notice to California Job Applicants here.