Logistic Clerk

EZ LOADER CUSTOM BOAT TRAILERS INC; Midway (AR); On-site; USD 32,000 - 52,000; Full time

Job summary

EZ LOADER CUSTOM BOAT TRAILERS INC in Arkansas is seeking a Logistics Clerk to prepare, assemble, and maintain delivery paperwork, coordinate with dealers and drivers, and ensure accurate documentation for trailer shipments and pickups.

The role supports timely deliveries, DOT and customs compliance where applicable, and close collaboration with Shipping, Accounting, Sales, and Customer Service to resolve paperwork issues and keep shipments on schedule.

Qualifications

• High school diploma or GED required.
• 2–5 years of related experience preferred.
• Proficient in Excel and Word.
• Familiarity with office equipment like fax, scanners, and copy machines.
• Ability to read, write, and perform basic mathematical calculations.

Responsibilities

• Assign load numbers and pull sales orders for each scheduled load.
• Prepare delivery date confirmations and send to dealers by fax or email for acknowledgment.
• Communicate regularly with the Shipping Manager regarding delivery confirmations and updates.
• Follow up with dealers who have not acknowledged confirmations.
• Prepare MCOs and invoices by load and ensure accuracy.

Skills

Attention to detail

Organization

Communication

Time management

Education

High School Diploma or GED

Tools

Microsoft Excel

Microsoft Word

Job description

Position SummaryThe Logistics Clerk is responsible for preparing, assembling, and maintaining required paperwork for trailer deliveries, customer pickups, dealer communications, and related logistics activities. This position supports accurate documentation, timely delivery coordination, compliance with applicable DOT and international shipping requirements, and effective communication with dealers, drivers, internal departments, and management.The role requires attention to detail, organization, follow-through, and the ability to work collaboratively with shipping, accounting, sales, customer service, and dealer contacts to resolve documentation issues and support successful deliveries.Essential Duties and ResponsibilitiesThe essential functions listed below are representative of the duties performed in this role. Other duties may be assigned as business needs require.Assign load numbers and pull sales orders for each scheduled load.Prepare delivery date confirmations and send them to dealers by fax or email for acknowledgment.Communicate regularly with the Shipping Manager regarding delivery confirmations, load updates, and unresolved issues.Follow up with dealers who have not acknowledged delivery confirmations to ensure required confirmation is received before a load leaves.Print, edit, sort, and organize MCOs and invoices by load.Compare invoices to production copies and sales orders for accuracy, including upgrades, freight, and dealer-direct charges.Perform quality control checks on orders, invoices, MCOs, and related paperwork to identify and correct errors.Create warranty packets and assemble trip paperwork in drop order for each load.Calculate and enter COD amounts for each load for driver collection when required.Prepare required Canada paperwork, broker documentation, and Canadian customs invoices for border crossings.Match sales orders with production sheets and maintain accurate filing.Process returning trips, including forwarding fuel receipts and logs to Ryder and Pro Logistics as required.Review trailer pickup lists against scheduled loads and communicate pickup needs to drivers when trailers are located along delivery routes.Provide drivers with trailer pickup lists on the required schedule.Issue sales order changes when trailers are returned and communicate the return to applicable departments.Prepare paperwork for customer pickups and special customer requests, including owner’s manuals, brake manuals, axle manuals, and other requested packets.Print and mail duplicate MCOs upon dealer request.Assist with approvals in the absence of the Accounts Receivable Manager as assigned.Handle logistics-related phone calls professionally, including dealer delivery scheduling conflicts, late shipments, delivery date notifications, and trailer damage referrals to Customer Service.Organizational ResponsibilitiesAll employees are expected to:QualificationsEducation and ExperienceHigh school diploma or General Education Degree (GED) required.Two to five years of related experience and/or training preferred, or an equivalent combination of education and experience.Basic computer knowledge, including Microsoft Excel and Word, required.Familiarity with office equipment such as fax machines, scanners, and copy machines required.Ability to read, write, and perform basic mathematical calculations required.Language SkillsAbility to read and comprehend simple instructions, short correspondence, memos, delivery paperwork, invoices, MCOs, and related business documents.Ability to write simple correspondence and communicate effectively with dealers, customers, drivers, co-workers, and management.Reasoning AbilityAbility to apply common-sense understanding to carry out detailed written or oral instructions.Ability to identify documentation errors, resolve routine problems, and follow established procedures for delivery, invoicing, and shipping paperwork.Other RequirementsMust demonstrate accuracy, organization, dependability, confidentiality, and attention to detail.Ability to prioritize work, meet deadlines, and adapt to changing delivery schedules or business needs.Ability to work collaboratively in a team-oriented office and logistics environment.Ability to work a flexible schedule, including overtime as required.Physical DemandsRegularly required to sit, use hands to handle paperwork or office equipment, reach with hands and arms, and talk or hear.Occasionally required to stand, walk, stoop, kneel, crouch, or climb stairs.May occasionally lift and/or move up to 25 pounds.Vision requirements include close vision, distance vision, peripheral vision, and the ability to adjust focus.Work EnvironmentPrimarily works in an office environment with regular communication by phone, email, and in person.May occasionally enter production, shipping, or plant areas and must follow all applicable safety requirements.The noise level in the office environment is typically quiet; production or shipping environment noise levels may vary.Equal Employment OpportunityThe company is an Equal Opportunity Employer and does not discriminate on the basis of any protected status as defined by applicable federal, state, or local law.