Lockbox Processor - Hermitage, PA

First National Bank; Hermitage (Mercer County); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading bank is seeking a Lockbox Processor 1 to join their Treasury Management team in Hermitage, PA. The role involves processing manual and electronic payments, providing customer service, and ensuring compliance with regulatory standards. Ideal candidates will have a high school diploma and strong communication skills.

Qualifications

• High School diploma or GED required.
• Detail-oriented with excellent communication and customer service skills.
• Basic knowledge of MS Word and PowerPoint, intermediate in MS Excel.

Responsibilities

• Processes manual and electronic lockbox payments.
• Tracks daily activity and creates monthly billing for customers.
• Answers customer questions regarding lockbox services.

Skills

Detail-oriented

Excellent communication skills

Excellent customer service skills

Ability to use general office equipment

Ability to use a personal computer and job-related software

Education

High School or GED

Tools

MS Word

MS Excel

MS PowerPoint

Job description

Primary Office Location:4140 East State Street. Hermitage, Pennsylvania. 16148.Join our team. Make a difference - for us and for your future.

Prepares and processes manual lockbox payments, tracks daily activity and adds to spreadsheet per customer.
Prepares and processes electronic lockbox payments while meeting deadlines.
Creates and processes monthly billing for lockbox customers.
Answers customers' questions and explains available services.

Position Title: Lockbox Processor 1
Business Unit: Treasury Management
Reports To: Manager of Treasury Management Product and Operations Support

Position Overview:
This position is primarily responsible for processing electronic and manual lockboxes. The incumbent explains lockbox services to current customers, answers questions and solves problems.

Primary Responsibilities:
Prepares and processes manual lockbox payments, tracks daily activity and adds to spreadsheet per customer.
Prepares and processes electronic lockbox payments while meeting deadlines.
Creates and processes monthly billing for lockbox customers.
Answers customers' questions and explains available services.

Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program.

F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.


Minimum Education:
High School or GED

Minimum Years Experience:
0

Special Skills:
Detail-oriented
Excellent communication skills, both written and verbal
Excellent customer service skills
Ability to use general office equipment
Ability to use a personal computer and job-related software
MS Word - Basic Level
MS Excel - Intermediate Level
MS PowerPoint - Basic Level
Some banking experience preferred.

Special Licenses and Certificates:
N/A


Physical Requirements:
N/A

Equal Employment Opportunity (EEO):

It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.