Lockbox Processor (GOV)

PNC; Pittsburgh (Allegheny County); On-site; USD 32,000 - 42,000; Full time

Job summary

PNC in Pittsburgh, PA is seeking a Lockbox Processor (GOV) to join AR Advantage Operations. The role is based in Pittsburgh, PA with a Sunday-Thursday 10:00 PM - 6:30 AM schedule and in-office work environment.

Responsibilities include extracting remittances, processing transactions, ensuring documentation, and maintaining accuracy per SOPs while providing workflow feedback and ensuring adherence to service levels.

Qualifications

• Data entry speed and accuracy
• Ability to map and improve processes
• Understand risk mitigation in transactions
• Follow standard operating procedures (SOP)
• Knowledge of work processes and workflows

Responsibilities

• Extracts remittances based on SOPs with productivity and quality targets.
• Processes and reconciles transactions per policies and procedures.
• Ensures materials, documentation and capacity are available to complete transactions.
• Provides feedback on workflow and received work.
• Reviews transactions and documents for completeness, accuracy and policy compliance.

Skills

Data Entry

Process Improvements

Risk Mitigation Strategies

SOP

Work Processes

Accuracy and Attention to Detail

Managing Multiple Priorities

Operational Functions

Standard

Job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Lockbox Processor (GOV) within PNC's AR Advantage Operations organization, you will be based in Pittsburgh, PA.

R231638

Job Profile

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Lockbox Processor (GOV) within PNC's AR Advantage Operations organization, you will be based in Pittsburgh, PA.

Sunday - Thursday, 10:00 PM - 6:30 AM

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Extracts remittances based on standard operating procedures. Responsible for maintaining specific productivity and quality levels. May require some machine operation and basic ten key skills.
• Processes and/or reconciles transactions in accordance with established policies and procedures.
• Ensures the appropriate materials, documentation and capacity are available to complete transactions. Confirms equipment is operational, if applicable.
• Provides feedback on workflow and work received.
• Reviews transactions and related documents and verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

To learn more about this and other opportunities on our team. Watch this video.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills

Data Entry, Process Improvements, Risk Mitigation Strategies, Standard Operating Procedure (SOP), Work Processes

Competencies

Accuracy and Attention to Detail, Managing Multiple Priorities, Operational Functions, Standard