Lock Pick Specialist

Discount Locksmith, LLC; Tucson (AZ); On-site; USD 34,000 - 69,000; Full time

Job summary

Discount Locksmith of Tucson is seeking a detail-oriented Lock Pick Specialist for a contract role based in Tucson, AZ. The role requires proficiency in lock picking and strong customer service to resolve issues with precision.

You will work as part of a service team, documenting visits, coordinating with colleagues, and maintaining quality assurance for every engagement. This position is 1099 contract-based and pays per job, with weekend availability important for coverage.

Qualifications

• Proficient in lock picking techniques with attention to customer needs.
• Excellent customer service and communication skills.
• Strong problem-solving abilities for lock-related challenges.
• Meticulous attention to detail and accuracy in all tasks.
• Open availability including weekends to meet service demand.
• Ability to pass a background check as part of contractor onboarding.

Responsibilities

• Utilize lock picking techniques to assist customers in accessing secured spaces.
• Provide exceptional customer service by addressing inquiries promptly and professionally.
• Diagnose lock malfunctions and offer practical, safe solutions for customers.
• Maintain meticulous attention to detail during all lock-related procedures.
• Document service visits and customer interactions for records and QA.
• Coordinate with team members on complex lock-related tasks to ensure efficiency.
• Monitor customer satisfaction and service efficiency metrics.

Skills

Lock picking techniques

Customer service

Problem solving

Attention to detail

Weekend availability

Background check

Tools

Lock picking tools

Job description

We are seeking a detail-oriented Lock Pick Specialist for a contract position based in Tucson, Arizona. This role requires proficiency in lock picking techniques and strong customer service skills. The Lock Pick Specialist will play a crucial role in providing efficient and effective solutions to customers' lock-related issues, ensuring that each task is completed with precision and care.

Key Responsibilities

• Utilize lock picking techniques to assist customers in gaining access to locked spaces.
• Provide exceptional customer service by addressing inquiries and concerns promptly and professionally.
• Diagnose lock malfunctions and offer practical solutions to customers.
• Maintain attention to detail throughout the lock picking process to ensure accuracy and security.
• Document service visits and customer interactions for record-keeping and quality assurance.
• Interact with team members to coordinate efforts on complex lock-related tasks.
• Monitor and evaluate success metrics focused on customer satisfaction and service efficiency.

Required and Preferred Qualifications

• Valid driver's license.
• Reliable vehicle.
• Tools for the trade or the means to purchase the tools needed.
• Open availability including weekends.
• Pass a background check.
• Demonstrated skills in lock picking techniques.
• Strong customer service skills, particularly in resolving customer issues.
• Excellent problem-solving abilities to address unique lock challenges.
• Meticulous attention to detail in all aspects of the role.

This is a 1099 independent contractor position. Pay is per job.

The Lock Pick Specialist will work closely with other service professionals, ensuring cohesive teamwork and communication. Effective reporting relationships will be established to facilitate a smooth workflow and enhance service delivery.

Collaboration with other departments may be necessary to ensure that all customer needs are met effectively. The Lock Pick Specialist's contributions will directly impact customer satisfaction and the overall success of the service operations.