Location Manager II

US LBM Holdings, LLC; New Holland (Lancaster County); On-site; USD 85,000 - 120,000; Full time

Job summary

PA Building Supply, a Division of US LBM Holdings, LLC, is seeking a Store Operations Manager to lead daily store activities across sales, service, purchasing and manufacturing, ensuring productivity and profitability for a location typically generating $15M to $30M in annual sales.

You will train and supervise managers, oversee inventory, safety programs, budgeting and cost controls, and foster strong customer relations.

Qualifications

• 3-5 years of management experience in related industry.
• Knowledge of building industry and distribution operations.
• Excellent oral communication and interpersonal skills.

Responsibilities

• Manage daily store activities and resolve operating difficulties.
• Assign, instruct, train and direct managers and supervisors.
• Review personnel assignments and align with production/sales plans.
• Monitor inventory levels to ensure sufficient material availability.
• Oversee sales activities to maximize profitability and customer value.
• Serve as safety officer and attend safety meetings.
• Develop work schedules and ensure on-time delivery/completion.
• Review reports on sales, expenses, labor and operations.
• Ensure preventive maintenance on equipment and adherence to schedules.
• Resolve customer issues and ensure satisfactory outcomes.
• Manage costs and implement cost controls.
• Perform personnel management duties including hiring and training.
• Coordinate workflow between departments and maintain customer relations.
• Prepare location budget and review variances.

Skills

Operations management

Building materials knowledge

Customer relations

Communication skills

Accounting basics

Logistics management

Team motivation

Strategic thinking

Education

High School Diploma or GED

Job description

PA Building Supply brings together three trusted names-John H. Myers, Shelly's, and Musselman-combining over a century of service with expanded capabilities. John H. Myers (est. 1916), Shelly's (est. 1923), and Musselman (est. 1911) joined US LBM between 2011-2013, and together they serve a wide range of customers, from custom contractors, repair and remodel to production builders.

A Brief Overview

Manages and directs all store operations and personnel including sales, service, purchasing and manufacturing while ensuring maximum productivity and profitability. Typically manages locations with sales between $15M to $30M Annually.

What you will do

• Manages and coordinates daily store activities. Resolves operating difficulties and implements resolutions.
• Assigns, instructs, trains and provides directions to managers and supervisors in the performance of their jobs.
• Reviews personnel assignments with managers and supervisors. Makes assignments according to production/service needs and according to production sales plans.
• Monitors location to ensure that sufficient quantities of material are in current inventory.
• Monitors all sales activities to insure profitability and best sales advantages.
• Serves as safety officer for respective store. Audits safeness of work areas and attends monthly store/department safety meetings.
• Establishes operational goals. Develops work schedules to meet these goals. Ensures on time delivery and/or job completion.
• Reviews sales reports, production reports, department expenses, labor costs, employee attendance reports, and other reports and documents related to store operations.
• Monitors equipment to ensure proper operation. Develops and ensures adherence to preventative maintenance schedule.
• Works with customers as necessary to promote sales and help resolve problem. Follows up on customer complaints and assures mutually satisfactory outcome.
• Monitors costs and establishes cost controls.
• Performs personnel management duties including training, hiring, terminating, initiating disciplinary actions, completing performance reviews and making wage recommendations. Directs supervisors in their personnel management duties. Ensures compliance to company policies and procedures.
• Monitors work performance and quality assurance.
• Reviews various reports and discusses successes and areas of improvement with supervisors.
• Coordinates work flow between departments and work areas.
• Works to assure excellent customer relations.
• Prepares budget for the assigned location, monitors the compliance to the budget and reviews variances with department supervisors.

Required For All Jobs

• Perform other duties as assigned.
• Comply with all policies and standards.
• Adhere to Company's commitment to workplace safety.
• Participate in and complete assigned trainings.

Education Qualifications

• High School Diploma or GED required.

Experience Qualifications

• 3-5 years of management experience in a related industry required.

Skills and Abilities

• Knowledge of building industry and support operations and/or the distribution industry operations.
• Must have excellent oral communication skills and positive interpersonal skills.
• Must be able to motivate others and work with minimum supervision.
• Must maintain and enhance positive customer relations.
• Accounting and basic math skills.
• Detailed knowledge of building materials and dimensional lumber products.
• Understanding of logistics management and fleet management systems and practices.
• Drives Vision and Purpose - Painting a compelling picture of the vision and strategy that motivates others to action
• Optimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Strategic Mindset - Seeing ahead to future possibilities and translating them into breakthrough strategies.
• Plans and Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.
• Business Insight - Applying knowledge of business and the marketplace to advance the organization's goals.
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
• Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

PA Building Supply, a Division of US LBM Holdings, LLC is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.