Location General Manager

CarMax Business Services; Maple Shade Township (NJ); On-site; USD 110,900 - 214,000; Full time

Benefits offered by this job

Paid sick and vacation time

Paid holidays and floating holidays

Flexible work schedule

Job summary

CarMax Business Services is seeking a Location General Manager Trainee in Maple Shade, NJ to prepare for leadership roles at CarMax store locations. This opportunity emphasizes operational excellence and enhancing customer satisfaction while aligning with company culture.

The position demands 5+ years of management expertise, strong communication, and a proven ability to thrive in fast-paced settings. Benefits include substantial vacation time, sick leave, and a competitive salary ranging from $110,900 to $214,000 annually.

Qualifications

• 5+ years of management experience required.
• Ability to thrive in a fast-paced environment.
• Intermediate PC skills necessary.

Responsibilities

• Lead total store operations focusing on development and satisfaction.
• Analyze business trends to identify opportunities.
• Manage financial performance and protect company assets.
• Recruit, hire, and promote associates.
• Drive associate development through feedback and career planning.
• Collaborate with senior management on store strategy.
• Ensure Environmental, Health and Safety requirements are met.

Skills

Multi-tasking

Strong communication

Data interpretation

Decision-making

Management experience

Education

Bachelor’s Degree (preferred)

Job description

6011 - Maple Shade - 531 Route 38 West, Maple Shade Twp, New Jersey, 08052

Position Overview

As a Location General Manager Trainee, you will embark on a leadership development journey designed to prepare you for ultimate responsibility over one or more CarMax store locations. This role is critical to driving operational excellence, associate engagement, and customer satisfaction while ensuring alignment with CarMax’s culture and strategic goals. You will lead senior management teams, shape store strategy, and create an environment where associates and customers thrive. If you are passionate about leadership, innovation, and delivering best-in-class experiences, this is your opportunity to make a lasting impact.

Role Responsibilities

• Lead total store operations, focusing on associate development, profitability, and customer satisfaction while managing budgets and sales processes.
• Analyze business trends and reports to identify opportunities and champion process improvements and company initiatives that enhance customer and associate experiences.
• Manage financial performance through effective P&L oversight, cost control, and attentive protection of company assets.
• Recruit, hire, train, and promote associates, fostering a culture of growth and engagement.
• Drive associate development and engagement through feedback, performance reviews, and career planning.
• Collaborate with senior management to set store strategy and provide vision, direction, and motivation for success.
• Responsible for CarMax Environmental, Health and Safety (EH&S) requirements for your department and/or location, including workplace safety.

Required Qualifications

• Ability to multi-task and thrive in a fast-paced environment while prioritizing critical business needs.
• Strong communication skills for effective interaction with associates and customers across departments.
• Proficiency in data interpretation and record accuracy for operational compliance.
• Demonstrated ability to make independent business decisions and identify improvement opportunities.
• 5+ years of management experience, with intermediate PC skills and completion of CarMax-provided training.
• Flexibility to work rotating schedules, including nights, weekends, holidays, and occasional travel.
• Ability to work in indoor and outdoor environments, including inclement weather, and maintain professional appearance in CarMax attire.

Preferred Qualifications

• Retail management experience and a Bachelor’s Degree are preferred.

Benefits

Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.

Associates that are considered full-time hourly or commission/incentive eligible:

• To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90‑day waiting period depending on years of continuous service with the Company.
• For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.

Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.

For more details about benefits, please visit our CarMax Benefits website.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

The annual salary for this position is: $110,900.00 - $214,000.00

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.