Locate Technician - Council Bluffs, IA

Summit Utility Services; Council Bluffs (IA); On-site; USD 45,000 - 60,000; Full time

Job summary

A utility services company is seeking a Lead Locate Technician in Council Bluffs, Iowa. The role involves supervising technicians, managing workload distribution, ensuring quality customer interactions, and conducting performance reviews. Candidates should possess leadership experience in the locating industry, a high school diploma, and excellent communication skills. This position may involve long hours, weekend work, and occasional travel. An excellent driver record and the ability to pass drug screenings are essential.

Qualifications

• Must be at least eighteen years of age.
• Clean background check for access to restricted areas.
• Valid driver license with acceptable driving record.
• Ability to pass random drug screens and remain drug free.

Responsibilities

• Supervise Locate Technicians.
• Oversee work load distribution.
• Handle customer relations.
• Conduct performance reviews for staff.

Skills

Effective leadership

Excellent communication skills

Ability to locate

Damage investigation

Computer skills

Education

High school diploma or equivalent

Job description

The Lead Locate Technician will be responsible for performing the following duties:

Responsibilities

• Supervision of Locate Technicians
• Oversight of work load distribution
• Customer relations
• Interaction with Corporate
• IT and purchasing along with homeowners and the general public
• Oversight of disciplinary action
• Inspections of vehicles and equipment
• Inventory ordering
• Mentor Technicians for performance improvement
• Assist in damage resolution when necessary
• Interpret all reports i.e. PDR, audits and production
• Assist in difficult locate jobs when necessary
• Maintain force to load requirements
• Performance Reviews for staff

Qualifications

• Must be at least eighteen years of age
• High school diploma or equivalent
• Clean background check for access to restricted and/or controlled areas
• Valid driver license with acceptable driving record
• Ability to pass random drug screens and to remain drug free
• Ability to locate
• Ability to effectively perform a PDR or damage investigation
• Ability to interact with all involved, the public, customers, contractors, utility representatives and all those under their direction
• Excellent communication skills at all levels

Requirements

• Experienced in effective leadership in the locating industry
• Excellent communications skills oral and written
• Comprehensive understanding of underground utility construction and placement required
• Successfully complete company provided Locate Technician training program and pass all required testing
• Requires long hours when necessary. May require weekend and holiday work when necessary
• Some travel maybe required including overnight stays and out of town assignments and or training
• Must have above average computer skills