LOCAL VETERANS EMPLOYMENT REPRESENTATIVE

State of Arizona; Payson (AZ); On-site; USD 43,200 - 52,800; Full time

Job summary

The State of Arizona seeks a Local Veterans Employment Representative to provide crucial employment support to job seekers and businesses in Arizona. This role involves outreach, case management, and employer services to help match job seekers with employment opportunities.

The ideal candidate will demonstrate strong customer service skills, adeptness in workforce development, and an understanding of labor market needs. A commitment to serving veterans and fostering community relationships is essential for success in this position.

Qualifications

• Effective recruitment and workforce development methodologies.
• Understanding of social, cultural, and economic conditions affecting populations.
• Proficient in research, data gathering, and interpretation.

Responsibilities

• Provide outreach and case management functions for job seekers.
• Assist businesses with recruitment-related services.
• Maintain accurate records and reports for performance requirements.
• Provide customer service and resolve client issues.

Skills

Customer service

Teamwork

Written and verbal communication

Proficiency with Microsoft Office

Research and problem-solving

Job description

LOCAL VETERANS EMPLOYMENT REPRESENTATIVE

Job Location: Division of Employment and Rehabilitation Services (DERS) Workforce Solutions Administration (WSA) 216 East Highway 260, Payson, Arizona 85541

Posting Details

Salary: $23.10 per hour ($48,050.28 annually)

Grade: 18

Closing Date: Open until sufficient resumes are received.

Job Summary

At the Department of Economic Security (DES), we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals that are committed to service, community, and teamwork. DES is seeking an experienced and highly motivated individual to join our team as a Local Veterans Employment Representative (LVER) with the Workforce Solutions Administration (WSA). This position is responsible for providing a wide range of employment and recruitment services to engage, advise, prepare, and match job seekers with Arizona businesses and enable job seekers to find employment, maintain or strengthen current employment, or build a sustainable career. The position also assists businesses in meeting their workforce needs.

Job Duties

Essential Duties and Responsibilities include but are not limited to:

• Perform outreach and case management functions such as assessing skills, abilities, work history, employment barriers, and career interests; retention follow‑up; developing employment plans; determining eligibility for services; providing information on labor market, in‑demand industries, and occupations; and identifying and coordinating with formal and informal resources to remove barriers, develop skills, and achieve employment.
• Employer Services – Provide recruitment‑related services to engage, assess, advise, and assist Arizona businesses in meeting their workforce needs through on‑site employer visits; providing information on labor market, in‑demand industries, and occupations.
• Record Keeping – Use databases to register and refer job seekers; enter job orders; document job seeker‑employer relationship management; complete and maintain accurate records and reports for performance and reporting requirements in accordance with quality and quantity standards mandated by various laws, rules, and federal regulations.
• Customer Service – Provide program information to job seekers, colleagues, and the business community; maintain positive working relationships with local partners, community organizers, and other agency personnel; resolve customer issues and complaints; and apply veteran priority of services (VPOS) for veteran clients where applicable.

Knowledge, Skills & Abilities (KSAs)

Knowledge

• Effective recruitment, retention, and workforce development methodologies applicable to businesses.
• Social, cultural, and economic conditions that impact the populations and area(s) served.
• Special needs of minority groups and disadvantaged persons.
• Research, data gathering and interpretation, and problem‑solving techniques.
• Event planning and management, including communication and collaboration with key partners.

Skill

• Customer service, teamwork, collaboration, and interpersonal communication.
• Written and verbal communication, including public speaking and presenting.
• Adapting to changing circumstances, staff and client needs, and work with interruptions.
• Proficiency with Microsoft Office, Google, database systems, and computers.

Ability

• Learn & apply applicable Federal and State laws, regulations, and policies.