Local Medical Equipment Delivery Driver

Rotech Healthcare; High Point (NC); On-site; USD 30,000 - 45,000; Full time

Job summary

Rotech Healthcare, a leader in providing home medical equipment, is seeking a dedicated Patient Service Technician. This role focuses on delivering equipment and educating patients on its use, ensuring high-quality service delivery. Candidates should be detail-oriented and have a high school diploma, alongside preferred experience in the medical field.

Benefits

Generous paid time off and holidays

Medical, Prescription, Dental and Vision

401k

Life Insurance

Employee discount program

Qualifications

• High school diploma or GED required.
• Preferred experience with medical equipment.
• One year of related work experience preferred.

Responsibilities

• Deliver and set up equipment at the delivery address.
• Educate patients on safe use and maintenance of equipment.
• Maintain delivery activity database and company vehicle.

Skills

Communication

Time-management

Problem-solving

Education

High school diploma or GED equivalent

Tools

Microsoft applications

Job description

2 days ago Be among the first 25 applicants

Rotech Healthcare Inc.Â

is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment.

Overview

Rotech Healthcare Inc.Â

is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment.

We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home.

Rotech provides high quality medical products, services and outstanding customer care through hundreds of locations across 45 states. For additional information, visit our company homepageÂ

Rotech.com

Job Information

Job Summary

We are seeking a dedicated

Patient Service Technician

to join our team. In this position, you are responsible for delivery and set-up of equipment at the delivery address. Educates the patient and/or caregiver on the safe use and maintenance of the delivered item.

Essential Job Duties And Responsibilities

(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)

• Adheres to company policies and procedures in regards to using personnel protective safety equipment and services
• Assists in resolving customer equipment problems under emergency conditions
• Assists with implementation of quality improvement programs to meet company and JCAHO standards
• Assumes on-call responsibilities during non-business hours in accordance with company policy
• Communicates to supervisor any vehicle problems or conditions which would otherwise compromise the vehicle's safe operations
• Completes shipping papers when transporting hazardous materials in accordance to Rotech policy and procedures
• Completes written patient visit reports following setup and follow-up visits per company policy
• Delivers and educates patients on the safe use and maintenance of respiratory and HME equipment in the home or office setting
• Develops and maintains working knowledge of current HME products and services offered by the company; and all applicable governmental regulations
• Develops basic reimbursement knowledge, completely documents all information
• Develops technical knowledge, as appropriate, of the HME or respiratory products
• Maintains assigned company vehicle in a clean and safe working condition
• Maintains delivery activity database
• Maintains home oxygen systems in patients' homes per company policy
• Manages territory to reach service goals and delivers equipment and oxygen as required in accordance with industry standards and applicable federal, state and local governmental regulations
• Prepares and maintains written company records to include invoices, work orders, manifests and logs
• Processes all orders and required paperwork in a timely and accurate manner
• Reports equipment hazards and/or product incidents as required in accordance with company policies
• Performs other duties as assigned
  
  

Travel

• Travel via company vehicle required to patient's homes for set-ups and reoccurring delivery
  
  

Qualifications

Employment is contingent on

• Background investigation (company-wide)
• Drug screen (when applicable for the position
• Valid driver's license in state of residence with a clean driving record (when applicable for the position)
  
  

Required Education And/or Experience

• High school diploma or GED equivalent, required
  
  

Preferred Education And/or Experience

• Experience with medical equipment, preferred
• One year of related work experience, preferred
• Medical terminology, preferred
  
  

Skills And Competencies

• Accurately perform simple mathematical calculations
• Effectively communicate in English; both oral and written
• Interpret a variety of communications (verbal, non-verbal, written, listening and visual)
• Maintain confidentiality, discretion and caution when handling sensitive information
• Multi-task along with attention to detail
• Self-motivation, organized, time-management and deductive problem solving skills
• Work independently and as part of a team
  
  

Machines, Equipment And Technical Abilities

• Email transmission and communication
• Internet navigation and research
• Microsoft applications; Outlook, Word and Excel
• Office equipment; fax machine, copier, printer, phone and computer and/or tablet
• Mechanically inclined for the repair and troubleshooting of equipment
• Successfully demonstrates loading, unloading and proper tie down procedures as per company policy of transported cargo
• Understands use of all applicable home respiratory equipment and supplies
  
  

Physical Demands

per OSHA guidelines

• Lift and carry office equipment at times
• Requires sitting, walking, standing, talking and listening
• Requires close vision to small print on computer and/or tablet and paperwork
• Requires lifting (minimum of 65 pounds) and transporting of patient equipment
• Requires contact with patients and equipment with potential exposure to contagious pathogens
• Requires driving a company vehicle for the majority of the workday
• Required to comply with Rotech Respiratory Protection & N95 Mask Fit Testing Policy
• Medical Evaluation and Fit Testing Compliance in a timely mannerÂ
• Annual RecertificationÂ
• Keep face clean-shaven to ensure N95 Mask face-seal protection
  
  

Benefits

ROTECH INFORMATION:

• Generous paid time Off and paid holidays
• Overtime pay for non-exempt hourly positions based on business needs
• Commission for Account Executives
• Fixed and variable rate car reimbursement for Area Managers and Account Executives
• Employee discount program
• Employee recognition program
• Bonus and incentive opportunitiesÂ
• Mileage reimbursement (when applicable for the position)
• Telephone reimbursement (when applicable for the position)
• EAP
• 401k
• Medical, Prescription, Dental and Vision
• HSA and FSA/Dependent Care FSA
• Life Insurance, Disability,
  
  

Accidental death, Identity protection and Legal services

• Meru Health Mental health and Mercer SmartConnect Medicare programs
• Livongo Diabetes and High Blood Pressure programs
• Healthcare Bluebook and RX Savings solutions programs
• HEPB and TB vaccinationsÂ
  
  

Make the Right Move and Submit your Resume Today! The hiring manager reviews resumes and contacts applicants that have related experience to the applied position. To view the status of a position that you submitted your profile to, Sign into your account. All positions are posted for a min of 5 days and positions are opened until filled with a qualified applicant, generally no greater than 200 days. We appreciate your interest in Rotech Healthcare Inc.

Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.

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• Seniority level

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