Local Automotive Repair shop is currently seeking an experienced Service Advisor

Midas International, LLC; Spokane Valley (WA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic local automotive repair shop as a Service Advisor, where your expertise in customer service and sales will shine. This role involves engaging with customers, driving service sales, and overseeing vehicle inspections. With a focus on delivering exceptional service, you will help build lasting relationships within the community while working in a supportive environment backed by a national brand. Opportunities for growth and development in the automotive industry are abundant, making this position not just a job, but a stepping stone in your career. If you’re passionate about cars and customer service, this is the perfect opportunity for you!

Qualifications

• Minimum 2 years of experience in service management or retail.
• Strong customer service and communication skills are essential.

Responsibilities

• Drive service sales and retain customers with exceptional service.
• Oversee vehicle inspections and make comprehensive recommendations.
• Maintain cleanliness and organization of the facility.

Skills

Customer Service

Sales Skills

Communication Skills

Leadership Ability

Team Building Skills

General Automotive Knowledge

Education

2+ years of store or service manager experience

Valid Driver’s License

Job description

Local Automotive Repair shop is currently seeking an experienced Service Advisor Midas SPOKANE VALLEY 1807

Local Automotive Repair shop is currently seeking an experienced Service Advisor

We are a Local Automotive Repair shop located in Spokane Valley, WA supported by a National brand dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, maintenance and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. ASE is not required.

We are looking for a Service Advisor to help with Sales and Customer Service. This position would involve being in a retail store and you would be engaging in selling auto repair service and maintenance.

Responsibilities:

1. Ability to drive Service Sales and retain customers
2. Deliver exceptional customer service while listening and consulting customers
3. Following up with customers, services requested, estimated completion times etc.
4. Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
5. Deliver and discuss pricing estimates with customers as well as promoting shop service specials
6. Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
7. Maintain inventory counts
8. Overall cleanliness and organization of the facility
9. Other duties as assigned

Qualifications:

1. A minimum of 2 years of store or service manager experience
2. General automotive knowledge
3. Excellent customer service disposition
4. Good communication skills
5. Leadership ability
6. Team building skills
7. Ability to work a flexible retail schedule including weekends, evenings and holidays
8. Valid driver’s license

As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.

At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.

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