Lobby Security Access Control Lead (Armed)

474 MS Services Group, Inc.; New York (NY); On-site; USD 80,000 - 120,000; Full time

Job summary

Morgan Stanley is seeking an experienced Lobby Security Access Control Lead (Armed) to oversee on-site security operations at our Midtown Manhattan headquarters. This role directs contract security personnel, enforces access control protocols, protects employees and executives, and leads front-line response to security incidents and emergencies.

Required qualifications include at least 10 years in law enforcement with 5+ years in supervisory roles, NY firearm authority, and proven ability to

Qualifications

• At least 10 years of law enforcement experience, including leadership roles.
• Experience supervising security personnel in corporate or critical infrastructure environments.
• Strong knowledge of access control systems and visitor management platforms.
• Proficient with CCTV and alarm monitoring systems; able to interpret security reports.

Responsibilities

• Lead lobby security and access control operations for safe movement of personnel and visitors.
• Supervise contract security personnel; ensure compliance with post orders and procedures.
• Serve as primary escalation point for security incidents and operational disruptions.
• Support executive security operations and maintain heightened security on executive floors.
• Coordinate with SOC, security leadership, and external agencies during incidents and events.
• Act as initial responder and incident leader during emergencies and life safety events.

Skills

Law enforcement experience

Supervisory leadership

Access control systems

CCTV systems

Emergency response

Executive protection

Professional communication

Job description

We are seeking an experienced Lobby Security Access Control Lead (Armed) to join our Security & Investigations team at Morgan Stanley's Headquarters in Midtown Manhattan. This position serves as the on-site lead for lobby security operations and is responsible for overseeing contract security personnel, maintaining access control protocols, protecting Firm employees and executives, and coordinating front-line response to security incidents and emergency situations. In the Corporate Services division, we empower our businesses by creating collaborative workplace solutions and commercial services that enhance the employee and client experience, while optimizing the value of our sourcing and third-party lifecycle to enable the Firm to do‒and‒win business. This is an Admin position within Security & Investigations, which develops and implements security and life safety strategies for all Firm employees and facilities. Since 1935, Morgan Stanley is known as a global leader in financial services, always evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.

What you’ll do in the role

• Lead lobby security and access control operations, ensuring the safe and secure movement of employees, visitors, contractors, and executives throughout the facility.
• Supervise and direct contract security personnel, ensuring compliance with post orders, operating procedures, training requirements, and performance expectations.
• Serve as the primary escalation point for security incidents, access control issues, visitor management concerns, and operational disruptions.
• Support executive security operations, maintaining heightened security on executive floors and responding to incidents affecting Firm leadership, employees, and visitors.
• Coordinate with the Security Operations Center, Corporate Security leadership, building management, law enforcement, and emergency responders during incidents and special events.
• Act as an initial responder and incident leader during medical emergencies, evacuations, workplace violence events, active threats, and other critical incidents while supporting life safety and business continuity objectives.

What you’ll bring to the role

• At least 10 years of law enforcement experience, including at least 5 years in a supervisory, leadership, or command role.
• Legal authority to carry a firearm in New York City and maintain all required licenses, qualifications, and certifications.
• Experience supervising security personnel within corporate, government, military, law enforcement, or critical infrastructure environments.
• Proven experience managing security incidents, emergency response operations and crisis situations in fast-paced environments.
• Strong knowledge of access control systems, visitor management platforms, CCTV systems, alarm monitoring systems and security reporting tools.
• Understanding of federal, state, and local laws applicable to security operations and investigations.
• Ability to assess situations quickly, exercise sound judgment and make effective decisions under pressure.
• Strong leadership, interpersonal, written, and verbal communication skills.
• Experience coordinating teams, resources and competing priorities in operational environments.
• Familiarity with executive protection, workplace violence prevention, active threat response, physical security operations and emergency management practices.
• Prior experience protecting senior executives, dignitaries, government officials or other high profile individuals preferred.
• Ability to handle sensitive and confidential information with discretion, professionalism and integrity.
• Strong customer service orientation and commitment to maintaining a professional and welcoming environment while enforcing security standards.

WHAT YOU CAN EXPECT FROM MORGAN STANLEY

At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser. Expected base pay rates for the role will be between $80,000 and $120,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs. Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents. Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences. For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo. At Morgan Stanley, we advise, originate, trade, manage and distribute capital for people, governments and institutions, always with a standard of excellence and guided by our core values. Morgan Stanley is dedicated to providing first‑class service to our clients, in a way that reflects our commitment to creating a more sustainable future and fostering stronger communities around the world. In each line of business, we strive to demonstrate our belief in the power of transformative thinking, innovative strategies and leading‑edge solutions—and in the ability of capital to work for the benefit of all society.