Lobby & Public Spaces Attendant — Guest Experience

BENCHMARK; Excelsior Springs (MO); On-site; USD 17,000 - 24,000; Full time

Job summary

Pyramid Global Hospitality is seeking a Lobby Attendant for The Elms Hotel & Spa in Excelsior Springs, MO. You will help maintain the hotel’s public spaces and support room attendants to ensure a welcoming guest experience.

Ideal candidates have housekeeping experience or a strong general cleanliness mindset, with open weekend/holiday availability. Join a team that values service, teamwork, and a guest-first culture.

Qualifications

• Housekeeping experience desirable.
• Open availability to include weekends and holidays.
• Must be able to lift and move loads up to 25 lbs.
• Ability to work on your feet for extended periods.

Responsibilities

• Engage with guests to ensure their stay goes well.
• Work as a team to maintain hotel cleanliness.
• Walk floors at shift start and end to collect bags and trash.
• Pickup clean linen and refill stock on each floor pantry.
• Keep all public areas clean per SOPs.
• Assist room attendants with deep cleaning and moving supplies.
• Respond to guests and colleagues in a friendly, helpful manner.

Skills

Neat personality

Time management

Communication skills

Availability

Job description

Pyramid Global Hospitality is seeking a Lobby Attendant for The Elms Hotel & Spa in Excelsior Springs, MO. You will help maintain the hotel’s public spaces and support room attendants to ensure a welcoming guest experience.

Ideal candidates have housekeeping experience or a strong general cleanliness mindset, with open weekend/holiday availability. Join a team that values service, teamwork, and a guest-first culture.