Lobby & Public Space Attendant | Guest Experience

BENCHMARK; United States; On-site; USD 17,000 - 24,000; Full time

Job summary

Pyramid Global Hospitality is seeking a Lobby Attendant for The Elms Hotel & Spa in Excelsior Springs, MO. You will play a key role in hotel cleanliness and guest satisfaction, supporting room attendants and maintaining pristine public areas.

The position offers comprehensive training and opportunities for advancement in a people-first culture. Join a team focused on growth, teamwork, and professional development within a historic property known for service excellence.

Qualifications

• Housekeeping experience is desirable.
• Must have good time management and communication skills.
• Ability to stand for extended periods and perform physically demanding tasks.

Responsibilities

• Engage with guests to ensure a pleasant stay and support overall cleanliness.
• Collaborate with team to maintain cleanliness of all public areas and assist room attendants.
• Walk all assigned floors at shift start/end to collect bags, trash and soiled linen; replenish stock.
• Clean public areas per SOPs and assist with heavy lifting during deep cleanings.
• Respond to guests and colleagues in a friendly, professional manner.

Skills

Housekeeping experience

Time management

Effective communication

Stamina to stand long periods

Open availability (weekends/holidays)

Job description

Pyramid Global Hospitality is seeking a Lobby Attendant for The Elms Hotel & Spa in Excelsior Springs, MO. You will play a key role in hotel cleanliness and guest satisfaction, supporting room attendants and maintaining pristine public areas.

The position offers comprehensive training and opportunities for advancement in a people-first culture. Join a team focused on growth, teamwork, and professional development within a historic property known for service excellence.