Lobby Concierge Security Officer - Full Time - 1st Shift - $18.50/hr

Sunstates Security; Raleigh (NC); On-site; USD 1,000; Full time

Job summary

A leading security company is seeking a Lobby Concierge Officer in Raleigh, NC. The role involves providing excellent customer service, managing visitor access, and ensuring a safe environment. Ideal candidates will have a high school diploma and customer service experience, with opportunities for growth and a comprehensive benefits package.

Benefits

Medical Insurance

Life Insurance

Dental Insurance

Vision Insurance

Paid Vacation

Paid Sick Days

Paid Holidays

Short Term Disability

Long Term Disability

401K/403b Plan

Pension/Retirement

Educational Assistance

Special Incentive Plans

Qualifications

• Must possess a high school diploma or equivalent.
• Customer service professional with reception/lobby experience is a plus.
• Physical security experience with access control software experience preferred.

Responsibilities

• Patrols and emergency response duties.
• Visitor management and access control monitoring.
• Clerical duties including updating spreadsheets.

Skills

Customer Service

Communication

Multitasking

Self-Motivation

Detail-Oriented

Education

High School diploma or equivalent

Tools

Windows 11

Google Suite

Microsoft Office

Job description

Lobby Concierge Security Officer - Full Time - 1st Shift - $18.50/hr

Lobby Concierge Security Officer - Full Time - 1st Shift - $18.50/hr

1 day ago Be among the first 25 applicants

Overview

Join one of the fastest-growing and largest privately held security companies in the U.S.! Since 1998, Sunstates Security has established a reputation for providing excellent customer service and quality work environments for its team across the country. We're committed to hiring, developing, and retaining a diverse and exceptionally qualified workforce.

Overview

Join one of the fastest-growing and largest privately held security companies in the U.S.! Since 1998, Sunstates Security has established a reputation for providing excellent customer service and quality work environments for its team across the country. We're committed to hiring, developing, and retaining a diverse and exceptionally qualified workforce.

We reinvest in our employees by offering a benefits package that exceeds industry standards, career growth opportunities, extensive internal training, employee incentive programs, team recognition, and more. Employees are provided with the tools and knowledge they need to be successful and hands-on management support.

Recent national awards received by Sunstates include Outstanding Contract Security Company in 2022 & 2023 and INC’s America’s Fastest Growing Private Companies list.

Sunstates Security’s mission and vision statement are at the heart of everything we do, focusing all efforts on honor, integrity, and trust. If you're searching for a career with challenging and rewarding opportunities, we invite you to explore the possibilities at Sunstates Security. As a proactive security partner for some of the country's leading companies and organizations, we provide careers for talented people to become part of a successful, growing company.

Job Skills / Requirements

JOB TITLE: Lobby Concierge Officer

PURPOSE: Sunstates Security seeks a qualified customer service professional to function as a full-time Lobby Concierge Officer at a prestigious software company in downtown Raleigh, NC. The chosen candidate would work full-time Monday -Friday. The safety & security position is designed to maximize the service, response, and communication to our clients to ensure a customer-focused, safe, and secure environment. The Lobby Security Officer must have excellent customer service and excellent communication skills. They must be able to multitask and complete all assigned patrols.

Specific Duties and Essential Functions Customer service professional Patrols Emergency Response Visitor management Access control monitoring, Issuing temporary badges Clerical Duties-Update various spreadsheets

Education, Experience, Licenses, and Certifications Must possess a high school diploma or equivalent. A valid NC PPS (Private Protection service) card is a plus If required for an assigned account, one must be able to meet and continue to meet any applicable state, county, and municipal licensing requirements

Type and Length of Specific Experience Required A customer service professional with reception/lobby experience is a plus. Physical security experience with access control software experience is preferred but not a requirement. Knowledge of Windows 11, Google Suite (Gmail, Calendar, Docs, etc. ), or comparable Email, Microsoft Office, etc. is preferred. Professional appearance & demeanor are critical to ensure proper representation of Corporate Security. Must be reliable, on time, adaptable, and open to new tasks as the Client’s needs evolve, and able to collaborate with cross-functional teams. Self-motivation and detail-oriented are important qualities due to the high level of activity within the department.

Other You must be at least 18 years old, and a U.S. or foreign citizen authorized to work legally in the United States. Willing to undergo pre-employment drug testing and an extensive background check. Upon job offer, must be able to provide a DD214 discharge document with discharge status indicated if prior military. Physical Requirements and Environment

Environment: Office; minimal to no exposure to extreme temperatures is expected.

Significant activity: Frequent standing and walking periods for extended amounts of time, up to three miles per shift.

Education Requirements (Any)

High School diploma or equivalent

Additional Information / Benefits

Only candidates who meet our rigorous employment standards and who are excellent matches for open positions (as personally verified by the Operations Manager) are invited to join our security team.

We are proud to be an Equal Opportunity Employer and supporter of our military veterans!

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan, Pension/Retirement, Educational Assistance, Special Incentive Plans

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Security and Investigations

Referrals increase your chances of interviewing at Sunstates Security by 2x

Get notified about new Concierge jobs in Raleigh, NC.

Reservations Coordinator / "At Your Service" Associate FT $17 - Marriott Crabtree, Raleigh, NC

Front Desk Agent at Residence Inn Raleigh Downtown

Front Desk Agents-Renaissance Raleigh Hotel-$15.00 per hour

Front Desk Agent (Part-Time) @ the Residence Inn Crabtree

Beauty Concierge - Triangle Town Place Rack

Front Desk Agent @ Courtyard Crabtree- Part-Time

UTS-Temporary Part-time Evening Concierge at Chapel Hill

ClubLife Concierge | Part-Time | Carolina Club UNC Alumni

Telephone(PBX) Operator-Renaissance Raleigh Hotel

Holly Springs, NC $16.00-$16.00 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.